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About the Role

Responsible for supporting the Asset Protection Supervisor in maintaining workflow and count processes. This role involves operating a forklift, collaborating with inventory control team members, and ensuring an exceptional member shopping experience through accurate inventory counts, processing of damaged goods, and vendor returns.

Responsibilities

• Serve as support to the Asset Protection Supervisor to maintain workflow and count processes.
• Operate a forklift.
• Work in tandem with all Inventory control team members to provide exceptional member shopping experience.
• Conduct, organize, and validate inventory counts.
• Sort damaged and RTV (Return to Vendor) items.
• Reduce salvage.
• Obtain return authorizations from vendors.
• Re-wrap sellable merchandise.
• Work cross-functionally within departments to complete related merchandise counts and inventory control responsibilities.
• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures, and compliance.
• Act with honesty and integrity, and lead with the member in mind to address all concerns and escalate appropriately.
• Ensure a safe and positive environment for members and team members.
• Embrace inclusion and diversity by working together with collaboration and respect.
• Work as a team to achieve goals.
• Move with speed and agility.
• Innovate and adapt.
• Maintain a friendly and positive attitude.
• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for members.
• Greet, Anticipate, Appreciate (GAA).
• Maintain Fast, Friendly Full, Fresh, Clean standards.
• Deliver GOLD club standards daily.
• Deliver a Grand opening look daily.
• Ensure all items are stocked and promotional plans are executed.
• Maintain visible accurate signage.
• Maintain a clean and organized club, inside and out.
• Understand how to access and read production and/or financial performance reporting for your department.
• See the connection between consistent execution and positive business impact.
• Provide members with prompt and courteous service and assistance.
• Maintain high standards of safety, service, and sanitation for members and team members.
• Work with speed and accuracy to facilitate organized processes.
• Accurately process damaged or defective merchandise by following appropriate salvage, donation, vendor return, reverse logistic, hazardous waste and destroy procedures.
• Obtain return authorizations from vendors, process vendor chargebacks, and package and ship merchandise returns based on vendor return policies.
• Work proactively with department teams to track, plan, coordinate and execute department inventory counts and control cycles as prescribed by Home Office within assigned deadlines.
• Follow count processes and procedures.
• Maintain the correct stock/inventory status for all damaged, defective, and returned merchandise.
• Assess breakage logs associated with leaking, spoiled and broken merchandise and process merchandise out of inventory.
• Process freezer and dairy damages.
• Understand the company’s community/donation programs and administer salvage and donation merchandise orders.
• Conduct daily club safety walks, escalate findings to Asset Control Inventory Supervisor.
• Support the Inventory Control Count Team in executing count processing as assigned.
• Review daily return reports, process merchandise recalls, and process tire and battery returns.
• Ensure that the AFS and release dates are followed.
• Ensure that the books are stocked and that the execution of book returns are completed in partnership with the RICS.
• Process the 945/948/950’s in partnership with the AP Specialist.
• Re-wrap sellable merchandise using appropriate seal and shrink-wrap packaging guidelines.
• Ensure the department is organized and clean.
• Follow established safety, filing organization, and lock-up standards.
• Complete and maintain necessary training and annual safety re-certifications to effectively operate a forklift.
• Maintain all club policies and procedures.
• Perform other duties as assigned, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Requirements

• Must successfully complete required training and certification processes.
• Effective communication, interpersonal, and computer skills.
• At least 18 years of age.

Skills

• Forklift operation
• Inventory control
• Merchandise processing
• Vendor returns
• Communication skills
• Interpersonal skills
• Computer skills

Location

• Onsite

Work Type

• Full-time

Experience Level

• Entry Level

Salary/Compensations

• $17.50 - $21.50

Benefits

• Weekly Pay
• Free BJ’s Memberships
• Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, jury duty leave)
• Flexible and Affordable Health Benefits (medical, dental, vision, HSA, flexible spending account options)
• 401(k) Retirement Savings Plan with company match
• Employee Stock Purchase Plan with 15% discount

About the Company

• BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day.
• Our team members are at the heart of everything we do.
• We offer a comprehensive benefits package designed to support your health, well-being and future.