Middle Office Manager at ECOM Europe | City of London | Rezi

Middle Office Manager at ECOM Europe

Middle Office Manager

ECOM Europe · City of London

Today

Middle Office Manager

ECOM Europe · City of London

14 hours ago
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About the Role

Oversee and manage operational and control processes to support the cocoa trade, acting as a key link between traders, customers, suppliers, finance, and trade support functions. Ensure the integrity of commercial transactions, reporting, risk management, and timely execution of post-trade activities.

Responsibilities

  • Maintain full administrative ownership and control of all cocoa trading contracts from execution through completion.
  • Ensure trader's accurate contract entry, amendments, confirmations, and documentation.
  • Monitor contractual obligations and ensure compliance with agreed commercial terms.
  • Coordinate closely with traders, operations, logistics, finance, and counterparties.
  • Monitor customer receivables and payment performance.
  • Follow up on overdue accounts and coordinate collection efforts with finance and commercial teams.
  • Escalate payment risks and disputes to the trader in a timely manner.
  • Ensure accurate and timely reporting of physical and financial cocoa positions.
  • Reconcile trading positions across systems and identify discrepancies.
  • Compile daily, weekly, and monthly exposure reports for management.
  • Support risk monitoring and ensure adherence to internal reporting standards.
  • Oversee FX exposure reporting related to cocoa trading activities.
  • Support traders and management with relevant analytical reporting and performance metrics.
  • Ensure consistency and accuracy of valuation methodologies and reporting inputs.
  • Coordinate and manage all administrative requirements requested by suppliers and customers.
  • Ensure timely provision of contractual, compliance, shipping, invoicing, and settlement documentation.
  • Act as a central point of coordination for operational matters involving external counterparties.
  • Establish and maintain robust middle-office controls and procedures.
  • Ensure compliance with internal policies, regulatory requirements, and audit standards.
  • Identify operational risks and implement appropriate mitigating controls.

Requirements

  • Minimum of 5 years relevant experience within a commodity environment or similar.
  • Proficiency with trading, ERP, and reporting systems.
  • Risk awareness and excellent attention to detail.
  • Strong communication and organisation skills.
  • Strong operational and financial control.
  • Ability to take ownership of responsibilities and be accountable for delivering results.
  • Continuous process improvement mindset, proactively identifying opportunities to enhance efficiency and value.
  • Strong understanding of, or proven experience working in a Trade Desk environment.

Skills

  • Excel skills

Experience Level

  • Minimum of 5 years relevant experience