About the Role
Oversee and manage operational and control processes to support the cocoa trade, acting as a key link between traders, customers, suppliers, finance, and trade support functions. Ensure the integrity of commercial transactions, reporting, risk management, and timely execution of post-trade activities.
Responsibilities
- Maintain full administrative ownership and control of all cocoa trading contracts from execution through completion.
- Ensure trader's accurate contract entry, amendments, confirmations, and documentation.
- Monitor contractual obligations and ensure compliance with agreed commercial terms.
- Coordinate closely with traders, operations, logistics, finance, and counterparties.
- Monitor customer receivables and payment performance.
- Follow up on overdue accounts and coordinate collection efforts with finance and commercial teams.
- Escalate payment risks and disputes to the trader in a timely manner.
- Ensure accurate and timely reporting of physical and financial cocoa positions.
- Reconcile trading positions across systems and identify discrepancies.
- Compile daily, weekly, and monthly exposure reports for management.
- Support risk monitoring and ensure adherence to internal reporting standards.
- Oversee FX exposure reporting related to cocoa trading activities.
- Support traders and management with relevant analytical reporting and performance metrics.
- Ensure consistency and accuracy of valuation methodologies and reporting inputs.
- Coordinate and manage all administrative requirements requested by suppliers and customers.
- Ensure timely provision of contractual, compliance, shipping, invoicing, and settlement documentation.
- Act as a central point of coordination for operational matters involving external counterparties.
- Establish and maintain robust middle-office controls and procedures.
- Ensure compliance with internal policies, regulatory requirements, and audit standards.
- Identify operational risks and implement appropriate mitigating controls.
Requirements
- Minimum of 5 years relevant experience within a commodity environment or similar.
- Proficiency with trading, ERP, and reporting systems.
- Risk awareness and excellent attention to detail.
- Strong communication and organisation skills.
- Strong operational and financial control.
- Ability to take ownership of responsibilities and be accountable for delivering results.
- Continuous process improvement mindset, proactively identifying opportunities to enhance efficiency and value.
- Strong understanding of, or proven experience working in a Trade Desk environment.
Skills
- Excel skills
Experience Level
- Minimum of 5 years relevant experience
