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About the Role

We’re looking for a Warehouse Supervisor to join our Kentish Town team. In this role, you’ll be the beating heart of our daily site operations, maximizing customer satisfaction by ensuring our loyal customers receive their household essentials as quickly as possible.

Responsibilities

• Oversee that all orders are picked to meet time targets and lead the dispatch area to ensure seamless packing for our customers.
• Unload deliveries according to procedure, ensuring total accuracy of product locations, date rotations, and claims logging.
• Ensure the warehouse remains clean, tidy, and safe at all times, dealing with hazards urgently and conducting regular H&S checks.
• Partner with the Warehouse Assistant Manager and Manager to ensure the site runs smoothly and employees follow company procedures.
• Ensure stock counts are 100% accurate across all designated counting areas.

Requirements

• Proven ability to work effectively in fast-paced environments (FMCG, Retail, Warehouse, or Last-mile delivery is a major plus).
• A track record of hitting goal targets, such as pick times or dispatch KPIs.
• A "lead by example" mentality with a genuine passion for motivating and coaching junior team members.
• A proactive approach to finding new ways to improve site operations and resolve challenges as they arise.
• The ability to work autonomously while contributing to a high-energy, positive team environment.

Skills

• Operational Experience
• Performance Driven
• Natural Leadership
• Problem-Solving Mindset
• Adaptability

Location

• Kentish Town (NW5)

Work Type

• Onsite
• Full-time
• Shift-based

Salary/Compensations

• £15.55 per hour

Benefits

• Free monthly Friday lunch on Deliveroo
• 25 days’ holiday (with increases based on service)
• Career development and access to learning opportunities
• Life assurance and wellbeing support
• Access to great discounts and free Deliveroo Plus!

About the Company

• Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do.
• Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens).
• From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour.
• If you thrive in hands-on environments and want to help redefine how food and groceries reach customers—come join us on the ground.
• We’re food lovers, problem solvers, community organisers and more.
• All energised with an entrepreneurial, relentless spirit which helps us do big things as a team.
• In Operations, you’re at the heart of our marketplace — working directly with customers, riders and partners to keep Deliveroo moving.
• Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition.
• Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt.
• Together, we’re unlocking new possibilities as one global team.

Equal Opportunity

• At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger.
• We’re committed to fostering an environment where everyone can do their best work and feel they belong.
• We welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, religion, or belief.
• If you have a disability or long-term health condition and need support or reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.