AI Change Lead | Change & Experience at Deloitte Services Pty Ltd | New South Wales, AU | Rezi

AI Change Lead | Change & Experience at Deloitte Services Pty Ltd

AI Change Lead | Change & Experience

Deloitte Services Pty Ltd · New South Wales, AU

Today

AI Change Lead | Change & Experience

Deloitte Services Pty Ltd · New South Wales, AU

10 hours ago
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About the Role

Shape how Deloitte adopts AI at an enterprise level, partnering with senior leaders to turn strategy into practical, lasting behaviour change. This role is within the Change & Experience team, focusing on leading AI-enabled transformation that is practical, responsible, and sustainable.

Responsibilities

  • Lead change strategies that help people understand what is changing, why it matters, and how adoption creates value.
  • Turn complex AI initiatives into clear, practical actions that build confidence, capability, and momentum.
  • Design and deliver interventions that respond to the human, cultural, and behavioural impacts of change.
  • Facilitate leadership sessions, shape adoption plans, enable executive forums, and create experiences that move teams from awareness to action.
  • Influence stakeholders with different perspectives.
  • Strengthen governance and delivery rhythms.
  • Use AI and experimentation to improve change delivery and measurement.

Requirements

  • Significant experience leading change across complex enterprise or business transformation programs.
  • Strong experience with AI-enabled or technology-led change, including translating new tools into practical adoption plans.
  • Ability to build credibility with senior leaders and influence across a large, matrixed environment.
  • Confidence navigating cultural, behavioural, and stakeholder dynamics to drive alignment and action.
  • Experience designing and facilitating leadership sessions, workshops, and adoption experiences.
  • A practical, outcomes-focused approach with strong judgement, structure, and follow-through.
  • Curiosity about AI, innovation, and experimentation, and how they can improve change delivery.
  • Experience in professional services or similarly complex environments is beneficial.
  • Subject to background screening by Deloitte or their external third-party provider.

Skills

  • AI adoption
  • Change management
  • Leadership
  • Stakeholder management
  • Program management
  • AI-enabled transformation
  • Technology adoption
  • Facilitation
  • Workshop design
  • Adoption planning
  • Cultural dynamics
  • Behavioural change
  • Innovation
  • Experimentation

Location

  • Hybrid

Work Type

  • Hybrid
  • Full-time

Experience Level

  • Senior

Benefits

  • Retail discounts
  • Wellbeing leave
  • Paid volunteering days
  • Twelve flexible working options
  • Market-leading parental leave
  • Return to work support package

About the Company

  • Deloitte focuses on interesting and impactful work, learning, innovation, and setting standards.
  • The company aims to make a positive difference to clients and society.
  • Coaching is central to helping people grow their careers in various directions.
  • Deloitte embraces diversity, equity, and inclusion, valuing everyone's perspective and cultivating inclusion.
  • The work environment is a safe space for belonging.
  • The company values in-person connection with clients and colleagues.
  • Flexible working options are offered to serve clients, stay connected with teams, and manage personal priorities.

Equal Opportunity

  • We embrace diversity, equity and inclusion.
  • We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles.
  • What binds us together is a shared commitment to value everyone's perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.