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About the Role
Concentrix is a global leader in technology and services, partnering with today's and tomorrow's biggest brands. We combine proprietary analytics, deep industry expertise, and cutting-edge technology solutions to drive business transformation. Our mission is to help our clients become simpler, more efficient, and more enjoyable partners to do business with.
Responsibilities
- Act as a strategic partner for clients, collaborating closely with operational teams to become a trusted advisor.
- Manage strategic client relationships, understanding their needs and proposing tailored solutions.
- Identify and leverage upsell and cross-sell opportunities to increase revenue and customer loyalty.
- Co-create strategies with clients to meet their future needs.
- Monitor and analyze the financial performance of assigned projects.
- Propose optimization plans to improve profitability while ensuring impeccable service quality.
Requirements
- Graduate of a top business or engineering school.
- Minimum of 3 years of experience in consulting or a commercial role.
- Proficiency in upsell and cross-sell techniques.
- Ability to manage budgets and track KPIs.
- Bilingual in English and French.
- Willingness to travel approximately 20% of the time across France, Morocco, Algeria, Tunisia, Benin, Ivory Coast, Senegal, Madagascar, and Mauritius.
Skills
- Upsell and cross-sell techniques
- Financial analysis
- Budget management
- KPI tracking
Location
- Paris, France
Work Type
- Full-time
- Hybrid
Experience Level
- 3+ years
Education Level
- Bachelor's Degree
- Master's Degree
Benefits
- Two days of remote work per week after integration period.
- Free access to a gym (7 AM - 10 PM).
About the Company
- Concentrix is a global leader in technology and services, serving today's and tomorrow's biggest brands.
- We are solutions-oriented, technology-driven, and data-intelligence-guided.
- We combine proprietary analytics, deep industry expertise, and cutting-edge technology solutions to drive business transformation.
- Our mission is to help our clients become simpler, more efficient, and more enjoyable partners to do business with.
- Present in over 70 countries, we offer challenging career opportunities and attract top talent worldwide.
- Our employees, called game-changers, are dedicated to creating exceptional experiences.
- We are proud to be recognized with distinctions such as 'World's Best Workplaces', 'Best Companies for Career Growth', and 'Best Company Culture'.