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About the Role

We are rethinking homes for how people really live and are looking for a Product Manager (Growth) to help shape the future of living. This role is critical in acquiring customers and retaining them, owning products for both acquisition and retention stacks. It involves translating business goals into clear requirements, shipping fast, quantifying impact, and maintaining platform speed, reliability, and scalability in an e-commerce-heavy, AI-era environment. This is a player-coach role where you will deliver products hands-on and mentor junior colleagues.

Responsibilities

Own the acquisition product surface, driving measurable, revenue-linked growth.
Own the retention product surface, to grow repeat purchase and customer lifetime value.
Deliver on two tracks: traditional PM-to-engineering flow for complex platforms, and building lightweight, AI-powered tools directly with business teams.
Hands-on AI experimentation is expected.
Coach and support other team members and business users, developing skills and ensuring alignment with company goals and release standards.
Gather, document, and prioritise requirements from stakeholders and customer insights.
Keep documentation concise, organised, and decision-ready.
Attach a revenue or efficiency estimate to every initiative at scoping for data-driven prioritisation.
Coordinate internal and external teams to deliver high-impact features on time.
Set product visions, define success metrics, run experiments, and turn results into compounded growth.
Enhance omni-channel journeys that connect online and retail/showroom experiences.
Communicate with a bias for action, leading with the headline, the blocker, and the practical next step.
Keep stakeholders aligned with regular, proactive updates.

Requirements

Proven product management experience in eCommerce or retail, with a track record of shipping impactful, measurable products.
Hands-on experience across acquisition (performance marketing, SEO/GEO, social media, MarTech tools) and/or retention (CDP, CRM, loyalty systems).
Comfort owning third-party SaaS systems in depth – customising, automating, documenting, and testing.
AI-native: already use AI tooling to move faster and are eager to build with it.
Skilled across the full product lifecycle with customer-centric, data-driven, and design-thinking approaches.
Strong communication and leadership skills; able to influence and coach across all levels.
Passion for retail and exceptional product experiences, with an ownership mindset and a genuine bias for action.

Skills

Product Management
eCommerce
Retail
Acquisition Marketing
Retention Marketing
Performance Marketing
SEO/GEO
Social Media
MarTech Tools
CDP
CRM
Loyalty Systems
SaaS Systems Management
AI Tooling
Customer-Centric Approach
Data-Driven Approach
Design Thinking
Communication
Leadership
Coaching
Product Lifecycle Management

Education Level

Degree in Computer Science, IT, Business, Finance, Economics, or related field.

About the Company

At Castlery, we’ve spent over a decade building a brand people love by designing furniture for real life — durable, beautiful, and made to keep up with change.
Now, we’re focused on what’s next: scaling with care, crafting better experiences, and growing a team that’s as intentional as our design philosophy.
If you believe that good homes create good lives, come build with us.