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About the Role

LinkedIn's Marketing Solutions business is looking for a Lead Client Solutions Manager to empower businesses to reach, engage, and convert their target audience at scale. This role involves building and managing client relationships, serving as a trusted advisor, and collaborating with cross-functional teams to drive growth within key accounts.

Responsibilities

• Demonstrate deep expertise in LinkedIn Marketing Solutions (LMS) products and services.
• Educate and scale LMS knowledge across teams and clients.
• Present LMS value propositions effectively to senior leadership and C-Suite stakeholders.
• Lead all post-sale activities including strategic planning, execution, performance measurement, and optimization of LMS solutions.
• Display strong sales excellence, with a focus on transforming customer outcomes.
• Collaborate with clients to co-create long-term growth plans that drive increased customer spend and engagement.
• Act as a trusted advisor, understanding customers' business objectives and challenges across the sales funnel.
• Map customer goals to LMS solutions, identifying opportunities to drive business results through innovative, industry-specific solutions.
• Provide industry thought leadership to clients, leveraging deep insights to inform their marketing strategies and solve specific business challenges.
• Utilize persona, media, and industry expertise to design custom solutions that create a competitive edge for customers.
• Serve as a strategic partner to senior leadership and key decision-makers, helping them navigate investment decisions and maximize media mix effectiveness.
• Collaborate with LinkedIn’s marketing and product teams to inform solution development and customer-facing strategies.
• Provide thought leadership on advanced measurement solutions, ensuring clients can measure and optimize the performance of their LinkedIn investments.
• Teach customers advanced measurement techniques at scale, while also supporting the development of LinkedIn’s measurement capabilities.
• Stay informed of industry trends such as privacy, identity, and data security, advising customers on how these changes impact their business and media strategies.
• Embody LinkedIn’s values, championing Diversity, Inclusion, and Belonging (DIBs) initiatives and fostering a culture of allyship and inclusion.
• Lead by example, encouraging a growth mindset and helping others through change, both internally and with clients.
• Collaborate across internal teams, influencing without direct authority to act as the voice of the customer in product development and value delivery.
• Drive conversations with key internal and external stakeholders to accelerate value creation and build long-term customer partnerships.
• Share best practices and impactful strategies, mentoring and teaching others within the team to improve processes, systems, and customer experiences.
• Develop and share customer case studies that highlight success stories and scalable approaches.
• Demonstrate excellence in sales operations, pipeline hygiene, and account management.
• Teach and coach peers and customers on how to leverage internal systems and processes to create value and differentiation.
• Develop accurate and advanced sales forecasting methodologies, mentoring peers to enhance pipeline accuracy.
• Meet or exceed business KPIs as defined by Segment/Market Sales Leadership, consistently driving for results and value creation.
• Coach customers on becoming self-sufficient in managing their LinkedIn investments, empowering them to optimize their spend and scale their own internal training programs.
• Jointly design long-term growth strategies with top customers, proactively anticipating needs and reshaping conversations to maximize digital investment and wallet share.

Requirements

• 7+ years of experience in digital marketing.
• 6+ years of experience in client-facing roles with internal or external stakeholder management experience.
• 5+ years of work experience in digital media sales, account management or a closely related function.
• Business fluency English.

Skills

• Solution based selling
• Global media selling
• Collaboration
• Stakeholder management
• Experience in global media client management
• Experience of thriving in a results-driven environment
• Experience of using insights to drive commercial success
• Experience of and/or passion for digital media
• Experience managing a large range of advertising budgets and campaigns
• Ability to translate analytics and present them as insights and recommendations in a client facing setting
• Ability to drive results and collaborate with major customers, creating relationships across many levels of a client
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
• Ability to work independently and collaborate cross-functionally
• Understanding of internet advertising technology and marketing automation

Location

• London, United Kingdom

Work Type

• Hybrid

Experience Level

• IC3/SA8

About the Company

• LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce.
• Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day.
• We're also committed to providing transformational opportunities for our own employees by investing in their growth.
• We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.
• Join us to transform the way the world works.

Equal Opportunity

• Global Data Privacy Notice and Compliance Posters for Job Candidates
• Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.