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About the Role

The Strategic Business Development and Solutions Team acts as the connective tissue between pre-sales excitement and post-sales reality, translating big ideas into tangible, working solutions. This role involves building, experimenting, and advising, working directly with customers, exploring new AI capabilities, and guiding Frame.io’s direction.

Responsibilities

• Partner with Sales, Solution Architects and Forward Deployed Engineering to ensure customers can implement every workflow that was prioritized and promised.
• Develop, ideate, and showcase end-to-end workflows using Frame.io's extensibility as a clear driver of operational efficiency, content velocity, and cost savings. Include AI-augmented pipelines that route, classify, or transform content with LLM processing.
• Deliver proof-of-value engagements - hands-on demos, workflow prototypes, and tailored solution documentation that make customers say “yes, exactly that.”
• Run structured experiments with emerging agentic AI capabilities. Test hypotheses and detail what works and what doesn’t. Develop a point of view on where intelligent automation builds the most value for creative operations teams.
• Explore and prototype agentic workflows that automate multi-step tasks across enterprise systems. Use LLMs, tool-use APIs, and autonomous decision logic to reduce manual work and speed up content operations.
• Grow into a trusted advisor with alpha and beta customers - building, testing, and documenting workflows for new features before they ship, and feeding sharp, actionable feedback.
• Build sales enablement gold: playbooks, demo environments, video walkthroughs, and workflow documentation - with a growing emphasis on agentic AI use cases.
• Be a data-driven voice in the room. Use structured field intelligence and hands-on customer evidence to highlight workflow gaps. Influence the product roadmap with reproducible examples, not just gut feelings.

Requirements

• 6+ years of hands-on experience in creative operations, post-production, digital marketing, or solutions consulting.
• Ability to architect and configure API-based integrations across complex enterprise tech stacks, including AI/ML service APIs like Adobe Firefly, OpenAI or Anthropic.
• Technical knowledge and curiosity about agentic AI, with experience tinkering with tool-calling agents or building applications with an LLM.
• Communication presence to whiteboard workflow architecture with practitioners and deliver an AI-powered value narrative to a business leader.
• Cross-functional agility to work well with Sales, Product and Marketing.
• Self-starter who can drive work forward without a lot of hand-holding.
• Energized by ambiguity and treats every customer engagement as a chance to learn something new.
• Flexibility to travel as needed.

Skills

• Creative operations
• Post-production
• Digital marketing
• Solutions consulting
• API workflow architecture
• AI/ML service APIs
• Agentic AI
• LLM
• Communication
• Cross-functional collaboration

Location

• US

Work Type

• Full-time

Experience Level

• 6+ years

Salary/Compensations

• $96,000 -- $182,950 annually
• $126,400 - $182,950 in New York

Benefits

• Comprehensive benefits programs

About the Company

• Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences.
• Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
• Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth.
• We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact.
• At Adobe, we believe that great ideas can come from anywhere in the organization.
• At Adobe, we believe in creating a company culture where all employees are empowered to make an impact.
• Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Equal Opportunity

• Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.
• Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
• Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
• If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.