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About the Role
The Reservations Team is dedicated to making planning a trip fun and easy. They are fast, friendly, and easy to talk to, anticipating guest needs and providing on-the-spot solutions. The team is currently seeking an articulate, experienced Reservations Agent.
Responsibilities
- Help with arrival and departure, from airport transfers to luggage storage.
Requirements
- Passionate about hotel operations and guest service.
- Minimum of 1 year of similar work experience.
- Ability to speak a secondary language is a plus.
- Experience in guest or customer service.
- Is a team player, hard worker, multi-tasker and detail oriented.
- Is flexible and willing to meet the demands of a 24-hour operation.
Skills
- Guest service
- Customer service
- Team player
- Hard worker
- Multi-tasker
- Detail oriented
- Flexible
Experience Level
- 1 year of similar work experience
About the Company
- As a mission-driven company, our purpose is our true north, and our compass guides the way.
- The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in.
- Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Equal Opportunity
- Starwood Hotels is an Equal Opportunity Employer.
- We believe in a diverse, sustainable workforce with an empowered, inclusive culture.
- We are committed to non-discrimination on any protected basis covered under applicable law.
- If you require any special accommodations, please visit People Operations.