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About the Role
As a Coffee Shop Supervisor, you will play a key role in ensuring daily operations run smoothly. You’ll lead by example in service, support the team, and help create a warm, welcoming atmosphere for all guests. Strong barista skills are preferred and a passion for hospitality is essential.
Responsibilities
- Oversee daily operations to ensure the highest standards of service
- Prepare high-quality coffee and beverages with confidence and consistency
- Lead, support, and inspire the team during busy service periods
- Maintain a clean, organised, and efficient workspace
- Provide exceptional customer service and build rapport with guests
- Assist with stock management, rota, ordering, and opening/closing duties
- Uphold health, safety, and food hygiene standards
Requirements
- Previous experience as a barista
- Supervisory or team-leading experience in a busy café environment
- Positive, proactive, and hands-on approach to work
- Strong communication skills and a supportive leadership style
- Highly organised with excellent attention to detail
- Passionate about hospitality and creating memorable customer experiences
Skills
- Barista skills
- Customer service
- Leadership
- Communication
- Organisation
- Attention to detail
Experience Level
- Supervisory experience
Benefits
- Competitive compensation packages
- Global benefits and perks
- Training to develop technical and managerial skills
- Discounts at Soho Home globally, as well as Soho House and Cowshed
- Soho Friends Membership
- Pension Scheme
- Enhanced Family Leave
- 2 days paid a year to support a charity of your choice
- Cookhouse & House Tonic programmes (food and drink trainings, events, and opportunities)
- Team Events (fitness sessions, cinema screenings, art classes)
About the Company
- Soho Home is a modern homewares brand designed for relaxed, sociable living.
- With more than 25 years of design heritage, our ranges are created to mirror the look and feel of our Soho Houses around the world.
- Soho Home is an interiors collection from Soho House that includes furniture, lighting, tableware, and accessories created for, and inspired by the Houses.