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About the Role

As a TradePoint Customer Advisor, you will help deliver a great experience for TradePoint members by engaging, listening, and selling the right products and services. You will take ownership of TradePoint members, get to know their business, and recommend suitable products and services.

Responsibilities

• Deal with all kinds of trade members every day.
• Take ownership of TradePoint members and get to know them and their business.
• Recommend the right products and services for members.
• Help trade members get great value through promotions and signing up for the trade loyalty scheme.
• Pitch in as part of a team.

Requirements

• A great communicator and team worker.
• Ability to get on with all kinds of colleagues and customers.
• Ability to adjust approach in different situations.
• Ability to build relationships with customers.
• An eye for new business opportunities.
• Willingness to continuously develop skills through training and learning from others.
• Flexibility to work on a rota that includes weekends, evenings, and bank holidays.

Skills

• Communication
• Teamwork
• Relationship building
• Sales

Location

• B&Q Chiswick

Work Type

• Part Time
• Fixed Term Contract

Salary/Compensations

• £14.44 per hour (Inclusive of an £1.34 per hour, store specific location allowance)

Benefits

• Award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• Payroll giving
• Employee Assistance Programme
• Shopping discounts
• Colleague wellbeing benefits
• Generous breaks

About the Company

• We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love.

Equal Opportunity

• We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
• Access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
• If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know.
• If you would like to be considered under the Disability Confident Scheme please contact us at recruitment@b-and-q.co.uk.
• If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.