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About the Role

As an Assistant Facilities Manager, you will play a vital role in ensuring the buildings within your care are safe, secure, and fully operational for staff, residents, and visitors. This is a hands-on role with a wide remit, focusing on delivering a high-quality facilities management service.

Responsibilities

• Take ownership of regular site visits, inspections, audits, and risk assessments.
• Ensure health and safety compliance, including planning and coordinating fire drills, maintaining evacuation arrangements and records, and keeping emergency plans and site maps up to date.
• Lead Building User Group (BUG) meetings, acting as the key liaison for occupiers.
• Collaborate with technical and compliance colleagues to interpret survey results, prioritize works, and monitor completion.
• Monitor planned preventative maintenance (PPM) and manage arising works.
• Hold contractors accountable for delivering their obligations and meeting compliance standards.
• Conduct site security reviews.
• Manage data, including TF Cloud systems.
• Resolve issues.
• Report on performance.
• Problem-solve operational challenges.
• Support a performance-focused culture across the FM team and contractors.
• Meet regularly with contractors on-site to address outstanding service issues and ensure improvements are made.

Requirements

• Solid experience in both hard and soft facilities management.
• Proven ability to manage building services.
• Experience overseeing FM contractors.
• Ability to deliver a wide range of operational and compliance-based tasks.
• Confidence in delivering safe, efficient, and high-quality services.
• Comfortable carrying out health, safety, and security audits.
• Understanding of good contractor performance.
• Detail-oriented and focused on delivering value for money.
• Strong stakeholder management and communication skills.
• Ability to work with a range of people, from technical contractors to building users.
• Ability to present information clearly to a variety of audiences.
• Ability to listen, understand other perspectives, and build positive relationships.
• Highly organised and proactive.
• Confident inputting and managing data across systems.
• Ability to use reports to drive activity.
• Good general IT skills.
• Ability to keep records accurate and up to date.

Skills

• Facilities Management
• Health and Safety Compliance
• Contract Management
• Stakeholder Engagement
• Risk Assessment
• Auditing
• Performance Reporting
• Problem-Solving
• IT Systems Management
• Communication
• Organisational Skills
• Proactive Approach

Location

• Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6PH

Work Type

• Permanent
• Full-time

Experience Level

• Negotiable depending upon experience

Education Level

• Ideally, hold or be working towards a professional FM qualification such as IWFM, IOSH, or NEBOSH.

Salary/Compensations

• £34,359 - £37,509 per annum

Benefits

• Flexible working patterns
• Agile working

About the Company

• At Westminster City Council, we don’t just listen to the voices and experiences of our residents – we listen to our people too.
• Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster.
• Westminster City Council is one in which our communities are at the heart of our decision-making and help to determine the city’s future.
• By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.
• At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice.
• We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve.
• We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way.
• As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

Equal Opportunity

• Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.
• The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.