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About the Role

The Events & Facilities MAC Technician plays a key operational role within the Workplace Services team, ensuring the seamless day-to-day running of meeting rooms, event spaces, and operational tasks across the site. This role requires a proactive, hands-on attitude combined with a strong service mindset and the ability to work efficiently in a fast-paced environment.

Responsibilities

• Set up and break down meeting rooms and event spaces in line with booking requirements and client standards.
• Arrange furniture, AV equipment, and room configurations according to event briefs.
• Conduct pre- and post-event room inspections to ensure spaces are clean, presentable, and fully operational.
• Act as the on-site point of contact for the Events and Operations team during event setups.
• Liaise with catering, AV, and cleaning teams to coordinate smooth event delivery.
• Execute planned and ad-hoc desk moves, office relocations, and workplace reconfigurations.
• Transport and position small furniture items (chairs, tables, monitor stands) safely and efficiently.
• Support staff moves and onboarding by preparing workstations and ensuring equipment is in place.
• Maintain an accurate log of MAC activities and report completed tasks to the Senior Facilities Manager.
• Manage inbound and outbound mail, parcels, and deliveries in line with site procedures.
• Distribute incoming post and packages to the correct recipients or departments in a timely manner.
• Coordinate courier collections and maintain delivery records.
• Ensure the mailroom area is kept tidy and compliant with security requirements.
• Support the wider facilities team with ad-hoc operational requests and day-to-day workplace tasks.
• Carry out regular walkthroughs to identify maintenance or housekeeping issues and escalate as appropriate.
• Assist with contractor access, deliveries, and site compliance activities.
• Maintain a professional and helpful demeanour at all times when interacting with building occupants and clients.

Requirements

• Previous experience in a facilities, events operations, or workplace services environment preferred.
• Physically capable of moving and handling light furniture and equipment (with appropriate training).
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• Customer-focused with excellent interpersonal and communication skills.
• Reliable, punctual, and able to work both independently and as part of a team.
• Familiarity with CAFM or facilities helpdesk systems is an advantage.
• Basic IT literacy; comfortable using email, scheduling tools, and task management systems.

Skills

• Facilities operations
• Events operations
• Workplace services
• Organisational skills
• Task management
• Interpersonal skills
• Communication skills
• Teamwork
• Independent work
• CAFM systems
• Facilities helpdesk systems
• Basic IT literacy
• Email usage
• Scheduling tools
• Task management systems

Location

• On-site – London, GBR

Work Type

• On-site

Salary/Compensations

• Competitive compensation package in line with industry standards.

Benefits

• A collaborative and supportive team environment within a globally recognised real estate services firm.
• Opportunities for personal development and career progression within JLL's Facilities Management structure.
• Exposure to high-profile client sites and large-scale corporate events.

About the Company

• JLL empowers you to shape a brighter way.
• Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
• We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
• Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

Equal Opportunity

• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
• If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
• This email is only to request an accommodation.
• Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.