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About the Role

The Quality Assurance Technician plays a key role in ensuring Diageo’s products consistently meet the highest standards of quality, food safety and compliance. Working closely with Production, Engineering and Quality teams, you will perform laboratory testing, monitor manufacturing processes and support continuous improvement to ensure every product meets specification before reaching our customers. This is a hands-on role where you'll help protect product quality, investigate issues, strengthen food safety practices and contribute to operational excellence across our manufacturing site.

Responsibilities

Perform routine laboratory testing and in-process quality checks to verify raw materials, in-process products and finished goods meet Diageo quality standards and specifications.
Monitor production processes through line audits, process control activities and GMP inspections, ensuring compliance with food safety, hygiene and regulatory requirements.
Investigate quality issues, non-conformances and customer complaints, supporting root cause analysis and implementing effective corrective and preventive actions.
Partner with Production, Engineering and Operations teams to resolve quality issues, improve process performance and drive continuous improvement using problem-solving methodologies.
Maintain laboratory equipment, perform routine calibration and ensure accurate completion of quality records, reports and documentation.
Support food safety programs by verifying cleaning and sanitation effectiveness, monitoring pest control, maintaining SOPs and preparing for internal and external audits.
Promote a strong quality and food safety culture by coaching operators, supporting training activities and identifying opportunities to improve compliance, consistency and operational performance.

Requirements

Experience in Quality Assurance, Quality Control or Laboratory roles within FMCG, food, beverage, pharmaceutical or other regulated manufacturing environments.
Knowledge of food safety, GMP, HACCP, quality systems and laboratory testing techniques, with a strong focus on compliance and product integrity.
Experience conducting quality inspections, process monitoring, non-conformance investigations and root cause analysis using continuous improvement tools such as 5 Whys, Fishbone or DMAIC.
Strong attention to detail with the ability to accurately record, analyse and interpret quality and production data.
Experience working collaboratively with Production, Engineering and cross-functional teams to solve problems and improve manufacturing performance.
Strong communication and organisational skills, with the ability to manage multiple priorities in a fast-paced manufacturing environment.
A proactive, continuous improvement mindset with a commitment to safety, quality and delivering products that meet the highest consumer and regulatory standards.

Skills

Quality Assurance
Quality Control
Laboratory testing
Food safety
GMP
HACCP
Quality systems
Process monitoring
Non-conformance investigations
Root cause analysis
Continuous improvement tools (5 Whys, Fishbone, DMAIC)
Data analysis
Collaboration
Communication
Organisation
Problem-solving

Location

Huntingwood

Work Type

Fixed Term Contract
Hybrid working

Salary/Compensations

Market-leading salary

Benefits

Performance-driven bonus
Industry perks
Flexible ways of working
Hybrid working with no set office days
Industry-leading family leave
Generous paid parental leave
Support for life’s key moments
Health & wellbeing support
Mental health resources
Wellbeing initiatives
Employee assistance programmes
Career growth opportunities
Global opportunities
Leading learning programmes
Clear pathways for development
Inclusive culture
Product perks
Employee discounts
Employee experiences

About the Company

With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company.
From global icons like Johnnie Walker, Guinness and Tanqueray to local favourites like Bundaberg Rum, Mr Black & Ello, we create brands consumers love.
Bring your passion and use your curiosity as you explore, collaborate and innovate.
Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.
Join us to create a career worth celebrating.
Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world.
With over half of our people working across more than 100 sites, this is a complex, large-scale operation that brings together production, logistics, engineering and supplier partnerships.
It’s fast-paced and hands-on, with teams working together to ensure quality, efficiency and sustainability at every stage.
From sourcing ingredients to getting products into customers’ hands, you’ll play a role in delivering the brands people know and love.
Our purpose is to celebrate life, every day, everywhere.
We embrace diversity in the broadest possible sense.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world.
Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.
At Diageo, we pride ourselves on our fast paced, bold and agile culture.

Equal Opportunity

Creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
This means that you’ll be welcomed and celebrated for who you are just by being you.
You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.