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About the Role

The Senior Product Owner – NetSuite will be integral to driving high-level performance across Lovehoney Group. Partnering directly with the CTO, Director of Technology Operations and key Finance stakeholders, you will lead the strategy, roadmap, and delivery of our NetSuite OneWorld ecosystem. This role combines an appreciation for business systems and integration with capacity for cross-functional collaboration and strategic leadership within a competitive, fast-paced retail sector.

Responsibilities

Define, develop, and execute the strategic vision for NetSuite and related business systems.
Collaborate across Finance, Product, Supply Chain, and Tech to prioritise and deliver impactful system enhancements.
Manage a clear, prioritised backlog aligned with business needs and technical feasibility.
Guide the design and implementation of robust customisations and integrations with developers, architects, and third-party partners.
Own delivery processes including sprint planning, reviews, release management, and change adoption.
Drive user-adoption and training programmes and enforce best practices in system usage and data integrity.
Use system performance and operational data to guide prioritisation and measure success of delivered solutions.

Requirements

A degree in Business, Finance, Information Systems, Computer Science, or a related field.
5+ years of experience as a Product Owner or Product Manager, with a focus on NetSuite.
Expertise with SuiteScript, SuiteFlow, SuiteAnalytics, or related NetSuite tools.
Solid understanding of financial, operational, and supply chain processes in multi-entity environments.
Proven ability to build product roadmaps and deliver in agile teams.
Experience designing or contributing to ERP systems architecture in multi-entity environments.
NetSuite certifications, accounting knowledge or qualifications, project management experience, or a background in SaaS/high-growth environments.

Skills

NetSuite
SuiteScript
SuiteFlow
SuiteAnalytics
Agile

Location

Global

Work Type

Hybrid

Experience Level

Senior

Education Level

Bachelor's Degree

Benefits

Welcoming workplace with drinks, snacks, friendly faces and fun team-building events.
Unique discounts at high street retailers, hotels, and service providers.
50% discount on all Lovehoney products.
Hybrid work model (3 days in-office, remote for up to 4 weeks per year).
25 days’ holiday, plus an additional day for each year of service.
Customized training opportunities.
Biannual feedback cycles.
Gym benefits.
Mental wellbeing platform.
Complimentary 1Password Family account for employee and up to five family members.

About the Company

Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy.
We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience.
At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce.
We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives.
Join us at Lovehoney, where pleasure combines with creativity, data, and innovation!

Equal Opportunity

Lovehoney Group is an equal opportunities employer.
Every qualified person will be evaluated according to skills regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
If you require accommodations during the interview process due to a disability, please inform your Talent Acquisition Specialist so that we can ensure a smooth and inclusive experience for all candidates.
We leverage artificial intelligence during screening interviews for CV reviews and note-taking.
You'll have the option to opt out of recording and AI-driven note-taking while still receiving full and fair consideration for the role.