Customer Service Specialist - Per Diem at Access: Supports for Living | Middletown, NY | Rezi

Customer Service Specialist - Per Diem at Access: Supports for Living

Customer Service Specialist - Per Diem

Access: Supports for Living · Middletown, NY

Today

Customer Service Specialist - Per Diem

Access: Supports for Living · Middletown, NY

an hour ago
Resume preview

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Be part of a team that values connection, accountability, and real impact. Access's Culture Playbook guides how we show up for each other and the people we support, focusing on clear expectations, support, accountability, and outcomes that matter to people. We are committed to helping people live the healthiest and fullest lives possible while ensuring our staff can do the same.

Responsibilities

  • Answering phones
  • Keeping workspace, folders, and charts organized
  • Assisting clients with registration
  • Taking messages
  • Scheduling client appointments
  • Setting up charts
  • Filing
  • Archiving
  • Purging charts
  • Billing for medical services visits
  • Registering new clients for services
  • Perform other duties as assigned

Requirements

  • Computer skills and experience
  • Excellent communication, customer service, and organizational skills
  • Bilingual English and Spanish speaking a plus
  • Ability to multi-task
  • Experience working with electronic health records
  • Capable to sit or stand in front of a computer for long-periods of time
  • Able to work in open space floor plan
  • Capable to move throughout work day and follow individuals throughout the community
  • Work alongside co-workers within 3 feet
  • Able to move in tight spaces
  • Occasional lifting of > 25+ pounds

Skills

  • Communication skills
  • Customer service skills
  • Organizational skills
  • Multi-tasking

Location

  • Middletown, NY

Work Type

  • Per Diem
  • Flexible hours

Experience Level

  • Minimum 1 year in a clerical support role

Salary/Compensations

  • $22.00 per hour

About the Company

  • Access's Culture Playbook isn’t a poster on the wall – it’s how we show up for each other and for the people we support.

Equal Opportunity

  • EEO Employer
  • An Equal Opportunity Employer, including disability and Veterans