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About the Role

Seasonal Sales Associates are critical to the success of our stores. As a Seasonal Sales Associate, it’s your job to create the best possible customer experience. You listen to each customer and offer recommendations and current product knowledge in response to their needs. You also communicate the brand’s sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Associate, you operate as part of dynamic team and you cooperate to achieve business goals.

Responsibilities

Create personalized shopping experiences for customers that drive brand loyalty.
Greet customers promptly and courteously as they enter the store.
Ensure all customer questions are addressed accurately and responded to before they leave.
Provide exceptional service from start to finish, including effectively communicating the return policy.
Maintain a positive, cheerful attitude with customers and team members.
Promote the store and brand image in all interactions, including adhering to a dress code.
Provide exceptional customer service to both in-store customers and those who call on the phone.
Operate the cash register and handle money accurately.
Check inventory daily and ensure products are stocked and available for customers.
Merchandise product in accordance with Visual Merchandising standards.
Maintain a clean and well-organized back-stock area and employee break area, including daily vacuuming, sweeping, and dusting.
Practice safety-consciousness and respond to theft in accordance with policies.
Report to work on time and notify the Store Manager in advance if late or absent.

Requirements

Two (2) years of retail store experience preferred.
High School Diploma
Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to team members and customers.
Highly motivated team player and self-starter.
Flexibility of schedule and hours to meet the needs of the business.
Proficient in Microsoft Office suite of tools and applications.
Valid driver’s license.

Skills

Customer service
Brand and product knowledge
Effective communication
Teamwork and cooperation
Multitasking in a fast-paced environment
Professionalism in problem-solving
Critical thinking and agility

Location

Global

Work Type

Seasonal
Full-time

Experience Level

Entry Level

Education Level

High School Diploma

Benefits

Competitive pay
Discounts
Perks
Global contests
Opportunities for growth and development

About the Company

UGG is a division of Deckers Brands.
Deckers Brands is a lifestyle company.
We value giving people the freedom to pursue their passions and express their individuality.
We are committed to helping our employees succeed.

Equal Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.