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About the Role

The Resource Coordinator (Care Manager) is responsible for participating in outreach and enrollment, and providing assistance and guidance to individuals, family members, and caregivers on available services. This role serves on an inter-disciplinary team to manage the medical, social, and behavioral health needs of enrolled members, facilitating access to services necessary for health, hospitalization prevention, and stability.

Responsibilities

Conduct recruitment efforts and monitor waiting lists to ensure accurate placement.
Complete intake, enrollment, and ongoing assessments.
Facilitate interdisciplinary collaboration among providers, enrollees, families, caregivers, and support systems.
Ensure families are aware of all support services and entitlements.
Provide recommendations and referrals to relevant community resources.
Advocate for individuals/families by serving as a liaison between them and other programs.
Conduct office, home, and community visits to assess family needs and service delivery.
Perform outreach to program candidates within the community.
Assist in coordinating services for special needs children with disabilities.
Monitor and maintain compliance with all Federal, State, and Local regulations.
Monitor compliance using data management systems.

Requirements

Ability to plan and carry out assignments independently.
Ability to prioritize, adhere to timelines, and multi-task.
Home visits are required.

Location

Queens
Long Island

Work Type

Home Visits Required

Experience Level

2 years of experience

Education Level

Bachelor’s degree in Human Services or a related field.

Benefits

Medical/Dental/Vision Insurance
Generous Paid Time Off
401k Pension and Employer Contribution
Flexible Spending and Commuter Benefits Accounts
Employer paid short-term & long-term disability, life and AD&D insurance
Commuter Benefits
Employee Assistance Program

About the Company

The Child Center of NY strengthens children and families with skills, opportunities, and emotional support to build healthy, successful lives.
Founded in 1953, The Child Center of NY has become a powerful community presence throughout the city.
With 50 locations and 100 programs in NYC’s most under-served communities, our 1,000+ results-oriented professionals make a difference for more than 40,000 children and their families each year.

Equal Opportunity

All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law.