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About the Role
The Privacy and Fraud Specialist will support the operation and continual improvement of InfoTrack's privacy management and fraud management capabilities across all products. This role will be a key driver in the execution of our strategic compliance and accreditation initiatives where a mature fraud management capability is required. The role also supports the implementation, uplift and maintenance of Australian Government Information Security Manual (ISM) controls across in-scope systems.
Responsibilities
- Support the ongoing operation of InfoTrack's privacy and fraud management frameworks, ensuring alignment with regulatory requirements, accreditation obligations and industry standards.
- Assist with Privacy Impact Assessments (PIAs), fraud risk assessments, incident triage, investigations and the maintenance of key registers, records and evidence.
- Review product and platform changes to identify privacy and fraud risks, supporting governance, sign-off processes and privacy- and fraud-by-design principles.
- Maintain privacy and fraud documentation, policies, controls and process guidance within governance platforms, including Vanta.
- Prepare compliance reports, metrics and accreditation evidence, contributing to annual compliance reporting, assurance activities and regulatory reviews.
- Develop strong relationships across Legal & Compliance, Security, GRC and Product teams, while supporting privacy and fraud awareness training across the business.
Requirements
- Highly organised and analytical.
- Comfortable working autonomously.
- Able to manage competing priorities.
- Able to build strong relationships across the business.
- Demonstrated experience operating a privacy management function (e.g. under the APPs, GDPR, or an ISO 27701-aligned program), ideally including PIA and data breach response experience.
- Demonstrated experience building or operating a fraud control function, ideally with exposure to AS 8001 or an equivalent fraud control framework.
- Experience working with, or willingness to quickly learn, Australian privacy and fraud control regulatory obligations relevant to digital identity, financial services, or data-intensive industries.
- Comfortable operating as a hands-on individual contributor initially, while building the case for future team growth.
- Experience implementing, operating and improving management-system style processes (e.g. a PIMS or FCMS and their supporting control guidelines) rather than just designing policy on paper.
- Strong stakeholder management skills able to work effectively with across departments and levels.
- Experience reviewing product or platform changes for regulatory/compliance impact, ideally within a regulated digital identity, financial services, or data-intensive industry.
- Ability to operate within, and contribute to, a broader group-level governance framework alongside other framework owners.
- Understanding of the Australian Government Information Security Manual (ISM) and the Protective Security Policy Framework (PSPF).
Skills
- Privacy management
- Fraud management
- Privacy Impact Assessments (PIAs)
- Fraud risk assessments
- Incident triage
- Vanta
- Compliance reporting
- Stakeholder management
- Australian Government Information Security Manual (ISM)
- Protective Security Policy Framework (PSPF)
Experience Level
- Hands-on individual contributor
Benefits
- Professional development plans
- Technical training
- Leadership programs
- Clear career progression opportunities
- Reward & Recognition programs
- Employee share scheme
- Snack cupboard
- Weekly catered lunches
- Free breakfast
- Social committees
- Table Tennis competition
- Fully covered gym memberships
- Monthly in-house massages
- Progressive leave policies
- Employee Assistance Program
About the Company
- InfoTrack is a company that puts people first, where contributions are valued, and potential is supported.
Equal Opportunity
- InfoTrack is a diverse workforce and an equal opportunity employer.
- We encourage applications from Aboriginal and Torres Strait Islander people and people of all cultures, abilities, sex, and genders.