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About the Role
The Global Customer Events Data and Measurement team provides data planning, management, and visualization services to measure impact and drive business outcomes for Cisco's event portfolio. This role supports an "AI-first" mindset to optimize efficiency and data accuracy, transforming data into actionable insights for global event strategy.
Responsibilities
- Design and implement robust data collection strategies for a diverse global event portfolio.
- Develop and maintain standardized data planning playbooks in partnership with Marketing Operations, Sales, and Privacy teams.
- Integrate AI-enabled tools to streamline workflows, consolidate processes, and scale high-impact reporting.
- Serve as a strategic advisor to event managers by aligning event KPIs with organizational goals.
- Translate complex datasets into compelling business narratives.
- Partner with leadership to optimize the integration of event data into Cisco's broader marketing technology ecosystem.
Requirements
- 5+ years of data planning experience in the high-tech or other relevant industry.
- 3+ years of experience working with CRM tools such as Salesforce (SFDC) and marketing operations tech stacks (Eloqua, Marketo, Adobe or similar tools).
- Ability to travel quarterly to support onsite events.
- 2+ years of experience managing projects within highly matrixed organizations.
Skills
- AI tools integration
- Data Storytelling
- Analytical problem-solving
Location
- US based
Work Type
- Remote
- Full-time
Experience Level
- 5+ years of data planning experience
- 3+ years of experience with CRM tools
- 2+ years of project management experience
Education Level
- Bachelor's degree (BA/BS) in a relevant field
Salary/Compensations
- $96,100.00 - $121,900.00
- $121,400.00 - $177,100.00
- $111,800.00 - $163,000.00
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short-term disability coverage
- Long-term disability coverage
- Basic life insurance
- Restricted stock units
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year (non-exempt)
- Flexible vacation time off program (exempt)
- 80 hours of sick time off provided on hire date and each January 1st
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
- Annual bonuses (non-sales roles)
- Performance-based incentive pay (sales roles)
About the Company
- Cisco is revolutionizing how data and infrastructure connect and protect organizations in the AI era.
- Cisco has been innovating for 40 years to create solutions that power how humans and technology work together.
- Cisco's solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
- Cisco fosters a culture of experimentation and creation of meaningful solutions.
- Cisco offers limitless opportunities to grow and build within a worldwide network of doers and experts.
- Cisco emphasizes teamwork, empathy, and collaboration to achieve global impact.