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About the Role

This high-impact, generalist strategy role sits within Strategy & Platforms, reporting to the GM-Strategy & Platforms. It combines business intelligence with structured strategic thinking to inform Group-wide decision-making by generating actionable insights across the competitive landscape, ticketing operations, live entertainment venues, and broader market trends. The role directly feeds into Group Strategy, the strategies of Ticketek's Ticketing and Live entertainment business units, and key partnerships.

Responsibilities

Partner with the GM – Strategy & Platforms and Senior Leadership Team to develop and refine TEG's Group strategy and business unit strategies, translating priorities into frameworks, business cases and implementation roadmaps.
Build deep understanding of key competitors, analyse competitor ticketing platforms, and monitor trends in the live music venue sector to inform partnership and investment decisions.
Design and build clear, compelling, board-ready presentations and papers that translate complex analysis into a sharp, structured narrative for the CEO, Senior Leadership Team and Board.
Work closely with Ticketing, TEG Live, Sport, Commercial Partnerships, Customer & Data Solutions and other areas to ensure strategic recommendations are grounded in operational reality and can be practically implemented.
Synthesise data from streaming platforms, social media and internal sales data to identify emerging artist and genre trends, sharing insights through regular newsletters and briefings.
Lead or support ad hoc strategic projects and initiatives as directed by the GM – Strategy & Platforms and CEO, which may include travel as required.

Requirements

5+ years' experience in management consulting, corporate strategy or business intelligence – time in a top-tier or boutique consulting firm strongly preferred.
Outstanding, non-negotiable ability to build polished, executive-ready Google Slides presentations that land well the first time.
Strong analytical capability, translating data and research into clear strategic implications at pace.
Excellent storytelling skills, bringing stakeholders on the journey and landing insights confidently with senior leaders.
Strong stakeholder management experience, including exposure to C-suite and/or Board-level engagement, with the rigour and judgement to support confident decision-making.
Willingness to travel to events as required.

Skills

Structured problem-solving
Rigorous analysis
Presentation building
Storytelling
Stakeholder management
Business intelligence
Strategic thinking

Location

Sydney

Work Type

Hybrid
Flexible working
Flexible hours

Experience Level

5+ years

Benefits

Front row and backstage access to live moments
Free and discounted tickets to shows, sport and festivals across our network
Presales and staff allocations for major on-sales
Hybrid and flexible working
Flexible hours where your role allows
Paid parental leave for primary caregivers regardless of gender
Support returning to work after parental leave
Annual leave
Birthday leave
Purchase leave
Confidential support via our Employee Assistance Program (EAP)
Career coaching for you and your family
Free flu vaccinations
One paid volunteer day a year to support our community
Structured development programs like Ticketek Academy
Secondments to major events
Career paths tailored to your interests and skills
ALL STAR Awards
Service milestones

About the Company

Ticketek Entertainment Group (TEG) is a Live Experience Group that helps people discover, access and experience the unforgettable.
With over 50 years in live entertainment, TEG sells more than 30 million tickets annually, connects with 30 million fans across Australia and New Zealand, and brings 18,000+ events to life each year.
Headquartered in Sydney, TEG operates globally across eight pillars: Ticketing, Live Touring, Sport, Immersive Experiences, Customer & Data Solutions, Venues, VIP Experiences and Partnerships.
TEG's integrated operating model brings the best live content, ticketing and technology to its partners and creates unforgettable memories.
TEG's values guide everything they do: partner with purpose, empower boldness within clear boundaries, and celebrate human connection – always putting the fan first.
Learn more about TEG here – www.TEG.com.au

Equal Opportunity

TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.