Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As the Assistant Store Manager, you will support the Store Manager in leading the team in a fast-paced and exciting retail environment to deliver an unbeatable client experience. This role is an opportunity to bring your passion, share your knowledge, and make your mark at a leading global beauty retailer.

Responsibilities

• Utilize and exploit data to support operational decisions by working closely with the Store Manager and District Manager to develop strategies for business growth and conversion of sales.
• Drive a selling culture within your team to meet KPIs and promote Sephora's values.
• Motivate the team to consistently raise performance and capability.
• Support the development of internal talent.
• Implement a continuous improvement mentality within the team.
• Work in partnership with the wider team.
• Energize the team to deliver first-class customer service in a fast-paced environment.
• Lead your store to success by thinking creatively and working strategically.
• Support and lead your team to provide client-centric service that results in meaningful in-store experiences.
• Build brand loyalty and promote positive behaviors.
• Assist in managing the profit and loss of your store by monitoring shrinkage percentages and sales conversion.
• Promote the Sephora Collection brand.
• Forecast sales to maximize profitability.
• Drive operational incentives including brand events and training.
• Support visual merchandising changes to ensure the store represents cleanliness and the Sephora brand and culture.
• Maintain a strong and positive culture where everyone is valued, recognized, and enabled to succeed through feedback and career development, coaching, learning, and recognition.
• Monitor KPIs and help develop store talent.

Requirements

• 2-3+ years' experience in retail/store line management.
• Previous retail management experience at a big box retailer or multi-site experience.
• Excellent organizational, analytical, and business management skills.
• Hands-on leader who loves being on the sales floor to motivate, coach, and help team members succeed.
• Ability to attract, identify, and inspire talented employees.
• Strong emotional intelligence, communication skills, and the ability to influence team members at all levels.
• Enjoy a flexible work schedule and be able to work weekends, before/after store hours, and evenings.
• Provide 5 full days of availability across key trading times including late-night and weekend availability.

Skills

• Passion for excellent client service and experiential retail.
• Passion for supporting and leading teams.
• Passion for maintaining a strong and positive culture.
• Ability to think creatively.
• Ability to work strategically.
• Ability to continuously explore.
• Ability to measure performance, improve, and achieve Sephora's vision.
• Communication skills.
• Coaching skills.
• Feedback skills.
• Learning skills.
• Recognition skills.

Location

• Flagship Sydney CBD store

Work Type

• Full-Time

Experience Level

• 2-3+ years' experience in retail/store line management
• Previous retail management experience at a big box retailer or multi-site experience

Benefits

• Opportunities for personal development in Australia and New Zealand
• Opportunities across Sephora's global group of high-end luxury brands
• Gifted products throughout the year
• Store discounts of up to 45% off
• Paid Parental Leave
• Birthday Leave
• Personal Leave
• Mental Health wellbeing programs available 24/7
• Life insurance
• Fun social calendar

About the Company

• Sephora believes that beauty thrives in diversity and discovery.
• Sephora's purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.
• Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate.
• Sephora has circa 36 stores across Australia and New Zealand, a growing online platform, and plans to expand year on year.
• Sephora also has a head office based in Sydney CBD.

Equal Opportunity

• Sephora is proud to be an equal opportunity workplace for all.
• We do not discriminate in recruitment, hiring, training, advancement, or other employment practices.
• We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
• If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application.
• We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.