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About the Role

Responsible for assisting members in the selection and purchase of tires, properly installing and repairing tires, completing necessary tire bay documentation, and maintaining tire bay policies and procedures.

Responsibilities

• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures and compliance.
• Act with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect.
• Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.
• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards.
• Greet, Anticipate, Appreciate (GAA).
• Fast, Friendly Full, Fresh, Clean.
• Work as a team to deliver GOLD club standards daily.
• Work with commitment and pride to deliver GOLD- Grand opening look daily.
• Ensure all items are stocked and promotional plans are executed.
• Maintain visible accurate signage.
• Maintain a clean and organized environment, inside and out.
• Understand how to access and read production and/or financial performance reporting for your department.
• See the connection between consistent execution and the positive impact it can have on the business.
• Responsible for the proper installation of tires, including mounting, dismounting, rotating, and balancing tires.
• Responsible for properly disposing of tires and ensuring propane tanks are filled per club policy.
• Maintain a clean and professional tire bay and waiting area.
• Merchandise tire displays and automotive products.
• Ensure that knowledgeable service is provided to members at the tire desk.
• Coordinate with Home Office regarding member tire needs as needed.
• Maintain an accurate and complete supply inventory.
• Understand and appropriately utilize available special-order tire programs.
• Comply with safety and cleanliness standards and properly utilize tire bay equipment.
• Assist members in the selection and purchase of tires including verifying the sizes for vehicles.
• Fill propane tanks as needed if certified per DOT requirements.
• Provide knowledgeable service to members at the tire desk.
• Ensure that all tire bay scheduling data and documentation is completed for sales and service orders.
• Maintain all club policies and procedures.
• Perform other duties as assigned, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Requirements

• Must be at least 18 years of age.
• Valid driver’s license and ability to drive automatic and manual transmission vehicles required.
• Strong interpersonal skills required.
• Basic computer skills or a willingness to learn basic computer skills required.
• Prior tire installation experience preferred.
• Must pass Michelin training levels one through four within three months of hire.
• Ability to lift over 30 pounds with assistance.
• Exposure to both indoor and outdoor temperatures and weather conditions.
• Most of the time is spent standing and moving about continuously on hard surfaces.
• Frequent need to bend, climb, crawl, kneel, push, pull, reach, move side to side, stoop, and climb ladders/step stools.
• Frequently requires lifting objects up to 30 pounds.
• May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
• Usually perform job surrounded by moving cars, machinery and/or loud equipment that may require shouting to be heard.
• Occasional exposure to company approved chemicals and cleaning agents, and strong smells.

Skills

• Interpersonal skills
• Basic computer skills
• Tire installation
• Michelin training
• DOT certification (for propane filling)

Work Type

• Full-time

Salary/Compensations

• $18.50 - $23.13

Benefits

• Weekly Pay
• Free BJ’s Memberships
• Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, jury duty leave)
• Flexible and Affordable Health Benefits (medical, dental, vision, HSA, flexible spending account options)
• 401(k) Retirement Savings Plan with company match
• Employee Stock Purchase Plan with 15% discount

About the Company

• BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day.
• We’re a team built on purpose and opportunity.
• At BJ’s Wholesale Club, our team members are at the heart of everything we do.
• We offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job.