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About the Role

Loan Sales Specialists empower customers by providing friendly, fast, and affordable financing for life’s expenses. This role offers rewarding professional development and advancement opportunities in a dynamic and supportive environment, with competitive compensation recognizing both individual achievements and team success.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Requirements

• High School Diploma or GED
• Sales, Collections or Customer Service experience
• Bilingual - Spanish

Skills

• Sales
• Collections
• Customer Service
• Customer Care
• Business Development
• Financial Sales
• Credit

Location

• On site

Work Type

• Full-time

Experience Level

• Entry level

Education Level

• High School Diploma or GED

Salary/Compensations

• $23.00-$25.00 base salary plus incentives based on individual and company performance.

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• 15 days’ vacation per year
• Paid sick leave
• 11 Paid holidays
• 3 Paid volunteer days per year

About the Company

• OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans.
• Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow.
• Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
• In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets.
• We meet customers where they want to be -- in person, by phone and online.
• At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work.
• Getting people to a better place has made us a better company for over a century.
• There’s never been a better time to shine with OneMain.

Equal Opportunity

• OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer.
• Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.