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About the Role

As part of AI&D, you'll contribute to groundbreaking initiatives shaping New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth, driving the company's success.

Responsibilities

• Translate business problems into AI use cases, partnering with business leaders to understand requirements and deliver intelligent automation and insights.
• Lead AI model development and deployment using tools like Python, Hugging Face, and LLM APIs (e.g., OpenAI, Anthropic).
• Prototype and fine-tune large language models (LLMs) for tasks such as summarization, recommendations, knowledge retrieval, and user interaction.
• Collaborate cross-functionally with data engineers, software developers, and product managers to integrate AI into enterprise platforms.
• Create robust data pipelines that prepare and transform data for machine learning and inference workflows.
• Develop impactful visualizations and documentation to support stakeholder communication and model explainability.
• Stay current on AI trends and contribute to enterprise thought leadership in AI/ML practices.

Requirements

• Bachelor’s degree in a quantitative or technical field (e.g., Computer Science, Data Science, Mathematics, Engineering) or equivalent experience
• 5+ years of experience in analytics or data science
• Proficiency in Python
• Experience with GenAI technologies and LLM APIs (e.g., OpenAI, Claude, Azure OpenAI)
• Strong SQL and data pipeline development skills; experience with DBT is a plus
• Hands-on experience with cloud computing (AWS preferred) and analytics environments such as Databricks
• Solid understanding of model evaluation, interpretability, and operationalization
• Excellent written and verbal communication skills, including the ability to present technical concepts to non-technical audiences
• Comfortable navigating ambiguous problems and driving AI use cases from concept to delivery
• Master’s degree in a quantitative or business-related field
• Experience working in cross-functional teams across a matrixed organization
• Strong business acumen with a bias toward action and measurable outcomes

Skills

• Python
• GenAI technologies
• LLM APIs
• SQL
• Data pipeline development
• Cloud computing (AWS preferred)
• Databricks
• Model evaluation
• Model interpretability
• Model operationalization
• Hugging Face
• OpenAI
• Anthropic
• Claude
• Azure OpenAI
• DBT

Location

• Hybrid

Work Type

• Hybrid - 3 days per week
• Exempt

Experience Level

• Senior-level
• 5+ years of experience

Education Level

• Bachelor’s degree in a quantitative or technical field
• Master’s degree in a quantitative or business-related field

Salary/Compensations

• $100,000-$143,000

Benefits

• Full package of benefits
• Leave programs
• Adoption assistance
• Student loan repayment programs
• Annual discretionary bonus
• Incentive program

About the Company

• At New York Life, our 180-year legacy of purpose and integrity fuels our future.
• As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
• Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation.
• Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
• As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter.
• Your ideas drive what’s next, and your growth powers it.
• Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation.
• We're proud that due to our mutuality, we operate in the best interests of our policy owners.
• To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
• Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
• Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Equal Opportunity

• At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities.
• We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together.
• This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported.
• By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.
• Click here to learn more about New York Life’s leadership in this space.