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About the Role

The Workforce Planner will play a key role in a major workforce transformation project aimed at enhancing rostering practices for ground staff across airport operations. This project-based role involves configuring new workforce planning systems, coaching operational teams, and supporting implementation across multiple locations. As a strategic partner to business units, the Workforce Planner will leverage technology and process redesign to improve workforce efficiency, employee engagement, and operational outcomes. Working cross-functionally and autonomously, the role builds strong relationships to deliver fit-for-purpose, innovative solutions that support sustainable workforce planning.

Responsibilities

Challenge yourself to identify opportunities which will improve vital business outcomes
Lead meaningful change by applying your expertise in advanced workforce planning systems to improve rostering outcomes
Configuring new workforce planning systems
Coaching operational teams
Supporting implementation across multiple locations
Leverage technology and process redesign to improve workforce efficiency, employee engagement, and operational outcomes
Build strong relationships to deliver fit-for-purpose, innovative solutions that support sustainable workforce planning

Requirements

Experience and ability to quickly understand and apply complex workforce planning systems, tools, and methodologies
Experience with rostering systems including WorkforcePlus and GroundStar Rostering highly desirable
Advanced Microsoft Excel, PowerPoint, Power BI and/or BI reporting skills
Demonstrated capability and commitment to improve roster efficiency and utilisation within a complex organisation
Experience in change management, process design and continuous improvement programs highly desirable
Superior written and verbal communication skills and ability to influence key stakeholders at all levels of the operation
Aviation experience ideally but open to Operational backgrounds
Skills in AI desirable

Skills

Workforce planning systems
Rostering systems
WorkforcePlus
GroundStar Rostering
Microsoft Excel
Microsoft PowerPoint
Microsoft Power BI
BI reporting
Change management
Process design
Continuous improvement
Written communication
Verbal communication
AI

Location

Mascot Campus

Work Type

Full-time
Permanent

Benefits

Heavily discounted air travel within Australia and across the globe, both for you and your family and friends
Exclusive deals on accommodation and holidays
Flexible leave options
18 weeks paid parental leave
Option to purchase additional paid leave for eligible employees
Discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment
Salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships
Support for wellbeing including mental health resources and tailored nutrition plans

About the Company

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline.
Qantas has a range of subsidiary businesses that support the overall operations of the Group.
The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.
At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship and a can-do attitude. We’re resilient and strong and it’s in us to be our best.
We see it as our responsibility to take ownership and drive outcomes, ensuring we contribute to taking the organisation forward.
We understand our priorities and what needs to be delivered, taking the initiative to keep things moving.
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas.
Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.
You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities.
While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

Equal Opportunity

Qantas are equal opportunity employers, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives.
We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.
If you have any support or access requirements, we encourage you to advise us at time of application.
We are committed to creating an inclusive workplace.