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About the Role

This role leads the Prop Team's hourly staff and manages the flow of incoming prop requests, ensuring reliable fulfillment and smooth data collection and research operations.

Responsibilities

• Assign incoming and recurring prop requests across the shift, unblocking people, and ensuring the queue clears within service-level targets.
• Direct recurring upkeep work including central inventory management, staging stations, and labeling and QR-coding bins.
• Occasionally step in hands-on when the team is short-staffed or a request is time-sensitive.
• Manage a team of people across all shifts, including running check-ins, coaching, facilitating trials, managing time cards, and coordinating with the staffing vendor.
• Audit the work of Prop Team members against the queue.
• Coordinate with operations leads and researchers who submit prop requests.
• Deliver feedback and requirements on tooling, flagging gaps as they surface.
• Review incoming shift handover notes and set priorities at the start of each shift.
• Write the handover note for the incoming shift at the end.
• Vary hours across the week (Mon–Fri) to check in with all shift teams.
• Own execution of the team's concept of operations and day-to-day process playbook.

Requirements

• Experience managing, scheduling, and motivating an hourly, shift-based workforce.
• A responsible, detail-oriented, organized, and high-ownership approach.
• Comfort operating against standard operating procedures that are still being iterated on.
• Clear communication skills, including the ability to work with researchers and the operations team.
• Comfort with directing work and managing people as the primary job, stepping into hands-on tasks only as needed.
• An explicit development plan in place for candidates without formal people-management experience.

Skills

• People management
• Scheduling
• Motivation
• Inventory management
• Staging
• Logistics
• Physical operations
• Communication

Location

• San Francisco

Work Type

• Full-time
• Shift-based

Experience Level

• People-management experience strongly preferred

About the Company

• Physical Intelligence is bringing general-purpose AI into the physical world.
• We are a group of engineers, scientists, roboticists, and company builders developing learning algorithms to create a model that will control any robot to do any task.

Equal Opportunity

• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.