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About the Role

First American is seeking a Commercial Escrow Officer to join its growing National Commercial team. This role involves directly handling the escrow and settlement components for commercial transactions, establishing new escrow accounts, processing documents, and funding transactions. The position is key in transforming the commercial real estate experience by empowering employees and customers with next-generation solutions.

Responsibilities

Coordinate and track completion of title commitments for commercial transactions.
Properly price commitments, endorsements, policies, and guarantees using the appropriate schedule of fees and charges.
Work cross-functionally with Underwriting to review and approve documentation.
Ensure all funds are properly accounted for and disbursed according to contract terms.
Complete closing by reviewing, recording, and filing documents, including preparing and distributing final closing statements and titles.
Prepare regular reports on the status of the escrow account for involved parties.
Prepare legal documents for the closure of sale or refinance.
Comply with and enforce adherence to regulatory requirements.

Requirements

Passion for helping customers with a professional and positive attitude.
Proven problem-solving skills with a desire to learn and share.
Ability to navigate internal and external resources to gather information and resolve questions.
Excellent verbal and written communication skills for internal and external customers.
Natural curiosity for researching transaction history and background, and analyzing records.
Ability to contribute to a team to exceed customer expectations.
Knowledge of MS Office suite and adaptability to new software.
Flexibility and ability to multi-task and handle all aspects of title support.
3-5 years of commercial title and escrow related experience.

Skills

Commercial title and escrow
MS Office suite
Communication (verbal and written)
Problem-solving
Customer service

Location

Remote

Work Type

Full-time

Experience Level

3-5 years

Education Level

High school diploma or equivalent

Salary/Compensations

$30.91 - $41.20 Hourly

Benefits

Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan

About the Company

First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate transactions.
First American (NYSE: FAF) has an unwavering belief in its people and fosters an environment where all feel welcome, supported, and empowered.
The company has earned numerous accolades for its inclusive, people-first culture, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years.
Awards include best places to work for women, diversity, and LGBTQ+ employees, and inclusion on over 50 regional best places to work lists.
First American aims to be a great place to work for all.
The National Commercial team provides best-in-class service and support in the commercial real estate space.
The company leverages the best technology and strongest escrow and underwriter partners.

Equal Opportunity

First American is an equal opportunity employer in every sense of the term.
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it!
Our People First culture is inclusive for all employees.
We foster an authentic and inclusive workplace For All.
Employees are free and encouraged to bring their entire, unique self to work.