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About the Role

At Garnet Health, the Hudson Valley’s leading integrated health system, you’ll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric care with a collective of visionary leaders and dedicated and caring professionals working as a team to deliver the best for the people we serve. If you’re interested in a health system that’s both growing and award-winning, serving a diverse community that provides the best of both city and rural life, we invite to make your career home with us as a Manager, Clinical Applications on our Information Technology team at/in Garnet Health Medical Center-Middletown.

Responsibilities

Assists on delivering Epic application solutions and other 3rd party clinical systems by investigating processes to understand data and communications flow.
Fulfills multiple roles throughout the development, implementation, management, and on-going support of comprehensive clinical information systems.
Gains knowledge of the Epic EMR software, organizational operations, and workflow.
Works closely with the Epic project team's application analysts and clinical leaders to translate business needs into EMR functionality.
Participates in the development of workflows, system configuration, and change documentation.
Trains staff on EPIC clinical application functionality.
Analyzes procedures and problems within manual/automated health care systems and recommends resolutions.
Stays current with the system and/or application and interfaces with appropriate departmental and external analysts.
Employs excellent communication skills in sharing information with users.
Works independently in completing project tasks.
Oversees implementation support and maintenance of Epic clinical system software.
Performs quality assurance and reviews releases of new functionality.
Supports career growth and professional potential with resources, tuition reimbursement, and comprehensive benefits.
Fosters a diverse team culture that encourages contributions to the system, colleagues, communities, and patients.

Requirements

Minimum of 5+ years of increasingly responsible management experience, with a focus on Epic application systems in a healthcare environment.
Experience in project and change management.
Familiarity with provider and clinical workflow and organizational processes.
Subject matter expertise in multiple clinical and ancillary application modules/solutions with experiences in Epic a plus.
Strong presentation skills and ability to present complex clinical systems technology issues clearly.
Proficiency in more than two computer environments or platforms.
Ability to work with a computer terminal for extended periods.
Ability to handle multiple projects.
Ability to handle stressful situations.
Ability to work independently with little supervision.
Ability to solve problems.
Excellent technical aptitude.
Excellent interpersonal skills.
Excellent organizational skills.
Excellent communication skills.
Flexible and effective in a team environment.
Travel to multiple facilities is required.
Works in a clean, well-lighted, heated or ventilated facility.
Demonstrates physical and functional ability to perform full anatomical range of motion.
Evidence of visual and aural acuity and finger and hand dexterity to operate computer and office equipment.
Can withstand long periods of sitting, standing and/or constant walking.
Ability to lift 10 lbs.
Ability to foster collaborative relationships.
Ability to work well under pressure.
Ability to organize and synthesize new information.
Ability to prioritize tasks.
Possesses critical thinking, analytical skills and flexibility.
Ability to multi-task.
Required detailed attention to work in an environment where interruptions cannot be controlled.
Demonstrates sensitivity to customer needs and expectations.
May be subject to irregular hours including evenings or potentially weekends.

Skills

Epic application solutions
3rd party clinical systems
EMR functionality
Workflow development
System configuration
Change documentation
Training
Data analysis
Communication
Project management
Change management
Presentation skills
Computer environments
Technical aptitude
Interpersonal skills
Organizational skills
Problem-solving
Critical thinking
Analytical skills
Flexibility

Location

Garnet Health Medical Center-Middletown

Work Type

Salaried
Full-time
Hybrid Remote

Experience Level

5+ years management experience
Epic application systems experience
Healthcare environment experience
Project management experience
Change management experience

Education Level

Bachelor's degree
Related experience

Salary/Compensations

$94,497.00-$118,131.00

Benefits

Tuition reimbursement programs
Comprehensive health benefits
Dental benefits
Retirement benefits

About the Company

Garnet Health is the Hudson Valley’s leading integrated health system.
Focuses on patient-centric care.
A collective of visionary leaders and dedicated and caring professionals working as a team.
A growing and award-winning health system.
Serves a diverse community that provides the best of both city and rural life.

Equal Opportunity

Garnet Health System provides a compensation range to comply with the New York State law on Salary Transparency in Job Advertisements.
The range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
When determining a team member’s compensation and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).