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About the Role

At Garnet Health, the Hudson Valley’s leading integrated health system, you’ll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric care with a collective of visionary leaders and dedicated and caring professionals working as a team to deliver the best for the people we serve. If you’re interested in a health system that’s both growing and award-winning, serving a diverse community that provides the best of both city and rural life, we invite to make your career home with us as a Physician Customer Service Associate on our Physician Service Center team at/in Garnet Health Doctors.

Responsibilities

Performs general receptionist and related clerical duties for Garnet Health Doctors physician practice call center.
Cross-trained to work in the practices, greeting, interviewing, or telephoning patients and/or families or other representatives.
Handles high phone volume.
Records information into the computer.
Pre-registers patients as scheduled.

Requirements

Minimum 1 year related experience in a high traffic, confidential environment.
Demonstrates physical and functional ability to perform full anatomical range of motion to accomplish tasks.
Evidence of visual and aural acuity and finger and hand dexterity to operate computer and office equipment.
Can withstand long periods of sitting, standing and/or constant walking.
Ability to lift 10 lbs.
Ability to foster collaborative relationships.
Ability to work well under pressure.
Ability to organize and synthesize new information, and prioritize tasks.
Possesses critical thinking, analytical skills and flexibility.
Ability to multi-task.
Required detailed attention to work in an environment where interruptions cannot be controlled.
Demonstrates sensitivity to customer needs and expectations.
May be subject to irregular hours including evenings or potentially weekends to participate in operational and community events as necessary.

Location

Garnet Health Doctors

Work Type

On-site

Experience Level

1 year related experience

Education Level

High School Graduate or equivalent
Associate's degree preferred

Salary/Compensations

$21.86 at hire - $22.73 after probation

Benefits

Tuition reimbursement programs
Comprehensive health, dental and retirement benefits

About the Company

Garnet Health is the Hudson Valley’s leading integrated health system.
Focuses on patient-centric care.
A collective of visionary leaders and dedicated and caring professionals working as a team.
A growing and award-winning health system.
Serves a diverse community that provides the best of both city and rural life.