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About the Role
The Business Readiness Lead partners across Field Services and business units to plan, coordinate, and deliver change effectively across multiple programs. The role focuses on assessing impacts, prioritizing workstreams, and ensuring smooth implementation through clear readiness planning, stakeholder engagement, and ongoing evaluation. It is responsible for designing and implementing communication strategies that drive awareness, engagement, and adoption across diverse business functions and stakeholder groups, ensuring key messages are effectively delivered and understood throughout the change journey. The role emphasizes collaboration, building strong relationships with leaders, and aligning teams to shared goals, while driving continuous improvement and ensuring changes are adopted successfully across the organization.
Responsibilities
- Plan, coordinate, and deliver change effectively across multiple programs.
- Assess impacts and prioritize workstreams.
- Ensure smooth implementation through readiness planning, stakeholder engagement, and ongoing evaluation.
- Design and implement communication strategies to drive awareness, engagement, and adoption.
- Collaborate with leaders and align teams to shared goals.
- Drive continuous improvement and ensure successful change adoption.
Requirements
- Strong experience in project and change management within complex operational environments.
- Ability to lead end-to-end business improvement and transformation initiatives.
- Skilled in developing and delivering business readiness and change plans using structured frameworks such as Agile and ADKAR.
- Comfortable working across multiple projects with competing priorities.
- Strong stakeholder engagement and influencing capabilities.
- Ability to navigate complexity, manage organizational impacts, and drive readiness activities.
- Experience communicating and engaging with frontline or field-based workforces to drive awareness, understanding, and adoption of change initiatives is highly desirable.
- Must have full working rights in Australia.
Skills
- Project management
- Change management
- Business readiness planning
- Stakeholder engagement
- Communication strategies
- Agile
- ADKAR
- Influencing capabilities
- Collaboration
Work Type
- Fixed Term
- Full time
Benefits
- Equal employment opportunities
- Great training
- Flexible working arrangements
- 18 weeks of paid parental leave
About the Company
- nbn is building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere.
- nbn is continuing to create Australia’s network—a network made for more.
- nbn's pioneering spirit drives them forward every day.
- nbn helps lift the digital capability of the nation.
Equal Opportunity
- nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.
- nbn believes diverse perspectives are the key to unlocking greater outcomes.
- nbn encourages applications from people of all ages, nationalities, abilities, and cultures.
- nbn has a Reconciliation Action Plan, Accessibility & Inclusion Plan, is a Pride in Diversity Platinum Employer, and has active employee-led diversity pillars.
- nbn is a WORK180 Endorsed Employer for Women.
- nbn champions equal opportunities for all employees.
- nbn provides accessibility adjustments for the recruitment process.