About the Role
Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy. This role will be responsible for delivering the managed services for one of the largest issuing clients in Japan, enabling growth and improved profitability across their payments business.
Responsibilities
- Support the preparation of client project proposals, providing input to objectives, scope, deliverables, approach, dependencies, roles and responsibilities
- Develop a fact base by undertaking client interviews and analyzing client documentation or processes
- Analyze Visa and client data to benchmark client performance vs. industry averages to identify performance gaps and improvement opportunities
- Collaborate with data science team to leverage advanced data analytics capabilities
- Collaborate with the hub team, broader global team, or other functional teams to obtain specific subject matter expertise as needed
- Identify solutions and recommendations that address client objectives and result in performance improvement, leveraging relevant VCA methodologies, frameworks, and global best practices
- Design and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly
- Support implementation of VCA recommendations or client initiatives, using project management and problem-solving frameworks.
Requirements
- Client driven, comfortable managing a project end to end and relishing the opportunity to work closely with clients to influence their future performance.
- Fluent Japanese and at least business level English proficiency
- +8 years experience and a track record of high performance in payment related industry, IT or consulting company
- Superior analytical and problem-solving skills, with demonstrated intellectual and analytical rigor
- Strong team orientation with a collaborative, diplomatic, and flexible style. Able to work effectively in a matrixed organization
- Excellent detail orientation, ensuring the highest level of quality/rigor in reports and data analysis
- Excellent presentation skills, including strong oral and written capabilities
- Self-motivated, results-oriented individual with the ability to progress multiple priorities concurrently
- Experience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data
- Strong commercial acumen, with experience in developing business cases with proven ROI.
- Experience in payments, the retail banking industry, or technology are strongly plus
- Experience in strategical consulting projects
- PMP certification or experience in technical project management
- Experience in customer experience design (using human-centered design / design thinking)
- An understanding of statistical analysis, modelling, scoring schemes, etc.
Skills
- Analytical skills
- Problem-solving skills
- Teamwork
- Presentation skills
- Project management
- Data analysis
- Commercial acumen
- Customer experience design
- Statistical analysis
- Modelling
- Scoring schemes
Location
- Japan
Work Type
- Hybrid
Experience Level
- +8 years experience
About the Company
- Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
- At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
- Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Equal Opportunity
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
