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About the Role

As Head of Technology, Consumer Finance at Westpac, you will lead technology strategy, engineering excellence, and technical outcomes for the Consumer Finance Delivery Unit. You will oversee a large-scale engineering and technology function, ensuring platforms are secure, scalable, and customer-centric, while partnering with senior leaders to deliver strategic priorities and transform customer experiences.

Responsibilities

Shaping how millions of customers experience consumer finance products
Holding responsibility for technology strategy, engineering excellence and technical outcomes for the Consumer Finance Delivery Unit
Overseeing a large-scale engineering and technology function responsible for both run and change outcomes
Ensuring Consumer Finance platforms remain secure, scalable and customer-centric
Partnering closely with senior business leaders, product owners, risk, architecture and enterprise technology teams
Delivering meaningful outcomes that support Westpac's strategic priorities
Modernising platforms
Driving engineering capability
Leading major change initiatives
Leading through influence
Driving a strong risk and control culture
Ensuring technology remains a key enabler of growth, operational excellence and regulatory compliance
Delivering reliable technology services
Leading significant programs of work
Strengthening operational resilience
Uplifting engineering capability
Ensuring Consumer Finance technology continues to evolve in line with customer, regulator, and business needs

Requirements

Experience leading technology and solutions delivery teams within financial services organisations
Proven success developing and executing technology strategies that deliver measurable business and customer outcomes
Exceptional executive stakeholder management skills, with the ability to influence and partner at Group Executive and GM level
Deep experience leading technology delivery, including platform modernisation, digital transformation and large-scale change programs
Strong understanding of technology risk, operational resilience, cyber security, governance and regulatory obligations
Track record of building and leading large -scale high-performing engineering, technology and delivery teams
Commercially astute leader with experience prioritising investment, balancing risk and delivering value at scale

Skills

Technology strategy
Engineering excellence
Technical outcomes
Platform modernisation
Digital transformation
Large-scale change programs
Technology risk management
Operational resilience
Cyber security
Governance
Regulatory compliance
Stakeholder management
Influence
Commercial acumen
Investment prioritisation

Location

Westpac

Work Type

Full-time

Experience Level

Executive
Senior leadership

Benefits

Special offers on banking products
Discounts from top brands
Generous employee-only mortgage rates
Flexible work arrangements
Variety of leave options including Culture, Lifestyle and Wellbeing leave
Tailored learning and development opportunities
Opportunities to give back to the Community through volunteering initiatives

About the Company

Westpac is building the future of banking through technology that's simpler, smarter and more customer-focused.
We’re obsessed with becoming our customers' #1 banking partner for life.

Equal Opportunity

We’re all about creating a supportive and inclusive community.
We welcome everyone – no matter your age, gender, background, or abilities.
We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.