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About the Role

SHARP is seeking a senior-level Cloud & AI Platform Engineer to provide deep technical expertise and architectural guidance for our AWS-based analytics and AI platform. This position focuses on hands-on cloud engineering, platform reliability, forward-looking solution design, and operational support, while guiding technical decisions across cloud, data, and AI use cases. The Cloud & AI Platform Engineer serves as a trusted technical advisor and subject-matter expert, working collaboratively with data engineers, analysts, systems administrators, and stakeholders.

Responsibilities

Responsible for the SHARP AWS environment, including design, configuration, monitoring, maintenance, and support of cloud infrastructure.
Ensures availability, performance, scalability, security, and cost efficiency of AWS services supporting SHARP applications and data platforms.
Configuration, implementation, and support of SHARP networking infrastructure.
Participates in incident response and operational issue resolution.
Participate in agile data engineering development and support the team with the database design and implementation based on data pipeline requirements.
Supports the implementation and operational enablement of artificial intelligence (AI) and advanced analytics solutions within SHARP.
Provides cloud infrastructure, integration support, and operational readiness to ensure AI solutions are securely deployed, monitored, and scalable.
Develops and maintains Python scripts and automation to support both operational tasks and data engineering tasks, including integrations, monitoring, and platform efficiencies.
Assists development and data teams with Python-based operational tooling.
Perform as a backup administrator for other applications (non-database) that are part of the platform.
Collaborate with various internal and external stakeholders to formulate policies, procedures, and standards related to data management.
Perform timely resolution of incidents reported in production and ensure minimal disruption to operations.
Participate in meetings, report performance metrics, and support project management activities, including timekeeping, status reporting, and presentations.
Other duties as assigned.

Requirements

6+ years of experience with AWS
8+ years experience with Python
8+ years of experience with Linux systems
4+ years experience with PostgreSQL, MySQL, SQL or similar.
1+ Years Experience supporting analytics or AI platforms at enterprise scale.
1+ Years Experience in public-sector or regulated environments.
1+ Years Experience supporting or enabling AI/ML or advanced analytics workloads in cloud environments.
1+ Years Snowflake administration, performance, and support.

Skills

AWS cloud architecture and services
Networking principles including TCP/IP, routing, firewalls, and cloud network design
Relational database technologies, including AWS RDS (PostgreSQL, MySQL, or similar)
Data engineering concepts, data pipelines, and analytics platform requirements
Governance, policies, and standards related to data management and platform operations
Operational support practices, including incident response and production support
Designing, deploying, and supporting cloud infrastructure in enterprise environments
Advanced Python scripting and automation for operational support, integrations, and monitoring
Linux system administration, troubleshooting, and performance tuning
Diagnosing and resolving production issues using monitoring and logging tools
Collaborating with cross-functional technical teams in agile development environments
Developing and maintaining technical documentation, standards, and procedures

Location

AUSTIN

Work Type

Full time
Telework may be available

Experience Level

Senior-level

Education Level

AWS Certification is preferred.

Salary/Compensations

$8,488.33 - $10,812.40 Monthly

Benefits

100% paid employee health insurance for full-time eligible employees
Defined benefit pension plan
Generous time off benefits
Numerous opportunities for career advancement

About the Company

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans.
At HHSC, your contributions matter, and we support you at each stage of your life and work journey.

Equal Opportunity

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.
HHSC uses E-Verify.
Selected candidates must be legally authorized to work in the U.S. without sponsorship.