Program Manager - Growth Operations, Contract at Scale AI | San Francisco, California, US | Rezi

Program Manager - Growth Operations, Contract at Scale AI

Program Manager - Growth Operations, Contract

Scale AI · San Francisco, California, US

Today

Program Manager - Growth Operations, Contract

Scale AI · San Francisco, California, US

20 hours ago
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About the Role

Manage the growth program from end to end, including recruiting campaigns, application processing, and hiring and onboarding. Represent and champion the brand, promoting its value proposition to candidates and stakeholders, driving engagement, and taking ownership of process improvements that streamline growth pipelines and support program success. Optimize the full growth funnel for conversion and experience. Build and lead new growth recruiting campaigns and channels to meet business goals. Act as the subject matter expert for all recruiting systems, tools, and processes, providing training and onboarding as needed. Own internal reporting and analytics, keeping hiring data clean and up-to-date. Drive impactful initiatives to improve workflow, data infrastructure, and reporting. Proactively flag discrepancies in hiring plans, interview processes, JDs, and offer details, maintaining data integrity and operational excellence.

Responsibilities

  • Manage the growth program from end to end, including top-of-the-funnel growth / recruiting campaigns, applications processing, and hiring and onboarding
  • Represent and champion the brand, promoting its value proposition to candidates and stakeholders, driving engagement, and taking ownership of process improvements that streamline growth pipelines and support program success
  • Optimize full growth funnel for conversion and experience
  • Build and lead new growth recruiting campaigns and channels to meet business goals
  • Be the subject matter expert for all recruiting systems (ATS: Greenhouse), tools, and processes, and provide training/onboarding as needed
  • Own internal reporting and analytics, and keeping all the internal hiring data clean and up-to-date in our systems
  • Be the strategic driver behind on impactful initiatives to improve the workflow, data infrastructure and reporting
  • Proactively flag discrepancies in hiring plans, interview process, JDs, offer details, etc. and maintain data integrity and operational excellence within the team

Requirements

  • Minimum of 3-7 years of experience working in Growth, Recruiting or RecOps at a rapidly growing company
  • Extensive experience using Greenhouse as a Site Admin (user permissions, approvals, custom options) and pulling ad hoc reports using internal TA tools (report connector, reporting capabilities, and limitations)
  • Strong knowledge of Gsuite (VLOOKUP, pivot tables, data validation, conditional statements and formatting, filters, etc.)
  • Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences
  • Must have a deep understanding of Growth / Recruiting Pipelines, Funnels and Conversion metrics
  • Demonstrated excellent project management skills, ability to pull and manipulate data sets, critically analyze existing processes, and identify opportunities for process improvement
  • Able to build strong relationships with cross-functional partners, and confidently present recommendations and insights to senior leadership

Skills

  • Greenhouse
  • Gsuite (VLOOKUP, pivot tables, data validation, conditional statements and formatting, filters, etc.)
  • SQL queries
  • Linkedin Recruiter
  • Clay
  • Modernloop
  • Gem

Location

  • San Francisco, CA

Work Type

  • Hybrid
  • Contract
  • Occasional travel

Experience Level

  • 3-7 years

Salary/Compensations

  • $60 to $85/hr

About the Company

  • At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

Equal Opportunity

  • We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
  • We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
  • We comply with the United States Department of Labor's Pay Transparency provision.