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About the Role

The Regional Manager is responsible for overseeing the entire operations of a housing community portfolio, managing all phases of operations including personnel, leasing, maintenance, financial, administration, and risk management. As an offsite leader, you will supervise all aspects of the property and staff to ensure compliance with company policies, safety, fair housing guidelines, and liability concerns.

Responsibilities

Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives.
Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance.
Address performance problems consistently, documenting adequately, communicating with supervisors and HR, and terminating when necessary.
Prepare salary increase requests for Community Managers and assist with other team members.
Approve timesheets, ensuring accuracy of hours, vacation/sick time, and signatures.
Promote staff harmony and quality job performance through support and effective leadership.
Ensure staff compliance with Company policies and procedures.
Achieve the highest possible net operating income through cost control and revenue/leasing improvements.
Develop yearly operating budgets and forecasts.
Provide monthly written evaluations of significant budget variances.
Suggest capital improvements for properties.
Monitor proposals and contracts for large projects and check work in progress.
Monitor and maintain timely receipt, reconciliation, and coding of deposits, rent collections, charges, and vendor invoices.
Ensure property closeout is completed on time and ownership financial reports are accurate.
Develop yearly marketing plans and utilize marketing strategies.
Provide marketing strategies to generate rentals or rent increases.
Ensure staff leasing techniques are effective and reporting systems are accurate.
Address resident complaints, concerns, and requests to ensure resident satisfaction.
Develop and implement resident retention programs.
Effectively show, lease, and move in prospective residents.
Ensure administrative and leasing reporting is accurate, complete, and submitted on time.
Assist with the emergency team for the property, ensuring proper response and handling of emergencies.
Manage excellent customer service and monitor service request turnaround and maintenance staff responsiveness.
Maintain property appearance and ensure timely repairs through regular inspections.
Economically plan and utilize property resources, equipment, and supplies.
Direct and monitor maintenance, construction, and rehabilitation activities for quality and expediency.

Requirements

Ability to understand and perform all on-site software functions.
Basic computer skills required.
Basic knowledge of Fair Housing Laws and OSHA requirements.
This job description should not be considered all-inclusive.
The employee understands that the job description is neither complete nor permanent and may be modified at any time.
At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
This is a safety-sensitive position and may be subject to additional compliance requirements.

Skills

Personnel Management
Financial Management
Strategic Leasing Management
Administrative & Maintenance Management
Customer Service

Location

Nationwide

Work Type

Full-time

Experience Level

One to two years related experience and/or training
Four years experience in the housing industry

Education Level

High School Diploma or Equivalent
Bachelor’s degree preferred
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred

Salary/Compensations

$140,000—$140,000 USD

About the Company

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide.
Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners.
Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US.
At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed.'
We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization.
Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows.
When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities.
Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).
Together, we lead the way, and together, we achieve excellence in all that we do.
Join a workplace where success is a collective journey and leadership is a shared responsibility.