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About the Role

At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you will have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand.

Responsibilities

Show hospitality to team members and guests.
Become an expert on the Shinola brand and products.
Connect guests with product meant to be lived in, well loved, and worn out.
Build upon in-store relationships through meaningful outreach to guests.
Learn new technologies like Salesforce, Microsoft Outlook & Teams, Zipline.
Keep the store clean, presentable, and stocked.
Abide by Time & Attendance policies and all included policies and procedures.
Abide by the Standards of Conduct and Ethics, and all included policies and procedures.

Requirements

Desire to work with joy and humility.
Determination to build the next great American brand.
Commitment to delivering a consistent and quality experience to guests.
Passion for people and helping others.
Flexibility and adaptability to a high-change environment.
Must be 18+ years old.

Skills

Salesforce
Microsoft Outlook
Microsoft Teams
Zipline

Location

Onsite

Work Type

Full-time
Part-time

Experience Level

Entry Level

Salary/Compensations

Starting at $19.61 - $21.75 per hour

Benefits

Potential monthly bonus based on store financial performance.
Employee hiring referral bonus.
Paid Corporate Holidays (For FT status team members only).
Paid Vacation days (accrued) (For FT status team members only).
Paid Float days (For FT status team members only).
Medical, dental & vision (For FT and PT Reg status team members only).
401k with company match.
Employee assistance program.
Pet Insurance.
Merchandise discounts.
Complimentary employee watch.

About the Company

Founded in 2011, Shinola is a Detroit based luxury design brand committed to crafting products that are built to last.
Committed to creating high-quality manufacturing jobs while operating the first at-scale watch factory in the US in 50 years.
In addition to luxury timepieces, artisans handcraft premium leather goods, jewelry, and more – celebrating thoughtful design and the beauty of industry through every product.
Retail locations showcase commitment to quality, manufacturing, and design by connecting guests to products in store.

Equal Opportunity

Shinola is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
Assistance or accommodation during the application process due to a disability is available upon request and no applicant will be penalized because of such a request.