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About the Role

The Residence Manager is responsible for the day-to-day operations of a residential program serving individuals with developmental disabilities. This role involves providing leadership, vision, and direction in client services, program development, fiscal management, regulatory compliance, physical plant management, and program staffing.

Responsibilities

• Ensure the residence is in compliance with all applicable regulations and organizational policies and procedures.
• Develop and submit monthly schedules to the Coordinator and DOP ensuring adequate coverage.
• Complete monthly inventory and purchase necessary food and supplies with approved vendors.
• Ensure the residence is stocked with items that meet dietary needs.
• Reconcile orders with deliveries, sign and send invoices to central office.
• Manage the facility’s petty cash, reconcile biweekly and ensure proper documentation and utilization of funds.
• Ensure documentation and reporting of incidents in a timely manner.
• Submit reporting and notifications as needed, including quarterly trends and SCIP forms.
• Develop observation schedule in accordance with agency standards, publish and upload schedule and observation forms to SharePoint.
• Follow up and review observations as they occur.
• Ensure the maintenance of the facility, complete monthly agency maintenance checklist, and conduct daily inspections.
• Ensure proper documentation and submit work orders as needed for repairs.
• Develop fire drill schedules according to regulatory standards, review drills, and ensure appropriate paperwork is processed.
• Implement systems to ensure programs meet and exceed all regulatory standards and that program staff follow all state and federal regulations, as well as HeartShare’s internal policies and procedures.
• Ensure programs satisfactorily pass internal HeartShare surveys and OPWDD surveys/audits.
• Recruit, hire and train residential staff according to regulations and agency guidelines.
• Prioritize hiring by partnering with Human Resources to provide timely feedback and updates.
• Ensure staff receives appropriate certification/recertification as needed.
• Provide recommendations for training to further develop skills and keep track of attendance and completion.
• Complete staff evaluations and performance reviews according to agency policies and procedures.
• Manage employees time and attendance, review and approve timecards, vacation and other requests in Paycom.
• Conduct daily review of PrecisionCare (Pcare), ensure timely completion and coordinate with Services Support Coordinator (SSC) team to monitor compliance.
• Develop and publish community inclusion calendar monthly.
• Review inclusion logs weekly to ensure they are documented appropriately.
• Ensure medical and clinical meetings occur according to agency expectations and standards.
• Determine how appointments need to be scheduled based on medical meetings, ensure they occur and are scheduled as needed.
• Record and provide meeting notes and follow up on recommendations as assigned.
• Participate and follow up on recommendations from Day Program and Life Plan Meetings.
• Daily check for occurrence, review for accuracy, and complete needed follow-up.
• Monthly ensure that items needed to close out occurrences are present.
• Submit items to SRC to answer investigator and SRC recommendations, field and address any questions that arise.
• Submit SCIP forms, trends and other documents as needed.
• Attend SRC meetings to address specific concerns.

Requirements

• Minimum two years supervisory experience in a residential program.
• Five years’ experience in developmental disabilities or related field.
• Must work at least one weekend day per workweek.
• Driving is required.

Location

• Brooklyn, NY

Work Type

• Full-Time
• Any

Education Level

• High School Diploma or Equivalent
• Bachelor’s degree preferred

Salary/Compensations

• $66,300.00 - $66,300.00

Benefits

• Rewarding Work in a team environment.
• Paid vacation, sick, personal days, and holidays.
• 403(B) retirement plans with employer contribution.
• Health, dental, vision and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending account (Dependent Care, Medical, Parking, and Transit).
• Employee Appreciation Programs and Events.
• Tuition Assistance Program.
• Professional Development opportunities.
• Gympass Discount
• Verizon Wireless Discount.
• BJs Membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more

About the Company

• For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.

Equal Opportunity

• Heartshare is an Equal Opportunity Employer (EOE).
• If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.