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About the Role
First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. This Escrow Assistant role supports the team in a dynamic, fast-paced setting with customer support and administrative duties, playing a key role in making home ownership a reality.
Responsibilities
- Prepare deeds and transfer tax forms in the state of NY
- Prepare documents for individual sites and multi-sites related to bulk transactions
- Communicate regularly with customers related to both insured and accommodation orders
- Work alongside title, escrow and recording Teams to assist customers with their pre-closing needs
- Work with a variety of technologies to enable transactions
- Help ensure a phenomenal customer experience
Requirements
- Passion for helping customers while maintaining a professional and positive attitude
- Excellent verbal and written communication with both internal teams and external customers
- Problem solver with strong organizational skills
- Detail oriented with a natural curiosity and eagerness to learn
- Thrives in contributing to a team working together to deliver beyond customer expectations
- Ability to quickly adapt to new software applications and technologies
Skills
- MS Office suite
- Adobe
Location
- NY, NY
Work Type
- In-office
- Full-time
Education Level
- High school diploma or equivalent
Salary/Compensations
- $22.16 - $29.56 Hourly
Benefits
- Medical
- Dental
- Vision
- 401k
- PTO/paid sick leave
- Employee stock purchase plan
About the Company
- First American (NYSE: FAF) has held an unwavering belief in its people since 1889.
- They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.
- Our inclusive, people-first culture has earned numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years.
- We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists.
- First American will always strive to be a great place to work, for all.
- For more information, please visit www.careers.firstam.com.
Equal Opportunity
- First American is an equal opportunity employer in every sense of the term.