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About the Role

The Office Services & Facilities Specialist supports the day-to-day operations of A+E's workplace environment by coordinating facilities services, managing vendor relationships, and ensuring employees have a safe, functional, and welcoming workplace experience. This role serves as a key liaison between employees, vendors, building management, and internal partners to proactively address workplace needs, resolve operational issues, and support workplace initiatives that enhance employee satisfaction and productivity.

Responsibilities

Coordinate day-to-day facilities operations, respond to employee requests, and ensure timely resolution of workplace and maintenance issues.
Manage vendor relationships for cleaning, maintenance, office services, and building support functions; monitor service delivery and follow through on work orders.
Conduct routine workplace inspections to identify facility, safety, and employee experience improvements; coordinate corrective actions as needed.
Support office moves, workstation setups, furniture installations, space reconfigurations, and workplace improvement projects.
Partner with Security, IT, HR, and Building Services to support workplace operations, employee events, and office initiatives.
Maintain facilities documentation, inventory records, preventative maintenance schedules, and operational reporting.
Recommend improvements that enhance workplace functionality, service levels, and overall employee experience.

Requirements

High school diploma or equivalent required.
Associate's degree or coursework in Facilities Management, Business Administration, Hospitality, Property Management, or related field preferred.
3-5 years of experience in facilities operations, workplace services, office management, property management, hospitality, or a related field.
Experience coordinating vendors, service providers, or building operations.
Experience supporting office moves, workplace projects, or employee-facing services preferred.
Working knowledge of commercial office environments and building operations.
Basic understanding of HVAC, electrical, plumbing, and building maintenance systems.
Strong customer service orientation and commitment to delivering a positive employee experience.
Excellent organizational, project coordination, and multitasking skills.
Ability to manage competing priorities and adapt quickly to changing business needs.
Strong verbal and written communication skills.
Proficiency in Microsoft Office and facilities/work order management systems.
Ability to build strong relationships with employees, vendors, and cross-functional partners.
Demonstrated problem-solving skills and sound judgment.

Skills

Facilities Management
Business Administration
Hospitality
Property Management
Vendor Coordination
Workplace Services
Office Management
HVAC
Electrical
Plumbing
Microsoft Office
Facilities/Work Order Management Systems

Location

New York City
Los Angeles
Chicago
Stamford, CT
Remote (eligible states: California, Connecticut, Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Hampshire, New Jersey, New York, North Carolina, Oregon, South Carolina, South Dakota, Texas, West Virginia, Wisconsin, and Wyoming)

Work Type

Remote
Hybrid
Full-time in office

Experience Level

3-5 years

Education Level

High school diploma or equivalent
Associate's degree or coursework in Facilities Management, Business Administration, Hospitality, Property Management, or related field preferred

Salary/Compensations

$36.63 - $41.21 hourly
5% Annual Incentive Target

Benefits

Healthcare coverage
401k matching

About the Company

A+E Global Media is a joint venture of the Hearst Corporation and The Walt Disney Company.

Equal Opportunity

A+E Global Media proudly provides equal employment opportunity for all employees and job applicants, and makes employment decisions consistent with this principle. The company’s employment actions and decisions – including recruitment, hiring, training, promotion, demotion, compensation, transfer, layoff, and termination – are made without regard to an employee’s race, color, religion, creed, age, national origin, ancestry, sex (which includes pregnancy, childbirth, breastfeeding, and related medical conditions), gender, sexual orientation, gender identity, gender expression, marital status, alienage or citizenship status, physical and/or mental disability, medical condition, family and medical leave status, genetic information, military or veteran status, or any other characteristic protected by applicable law.
We are proud to be an Affirmative Action/Equal Opportunity Employer/Disabled/Veterans.