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About the Role

We are seeking a Product Designer to join our Experience Design team. You will combine craft expertise and leadership skills with an understanding of our customers and the business to co-create innovative solutions to complex problems and influence product strategy.

Responsibilities

• Demonstrate a high degree of skill in product design, leveraging a variety of skills across interaction, visual and service design.
• Inform the use of appropriate tools, platforms, frameworks and design systems.
• Create artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes.
• Lead design projects, directing and delegating work for more junior team members.
• Build strong partnerships with cross-functional stakeholders.
• Mentor and help mature the overall product design practice at Capital One.
• Effectively navigate the needs of partners and stakeholders, leveraging critical-thinking skills that factor in data, research insights, scalability and tech constraints.
• Ensure the team focuses on customer-centered solutions and inclusive design.
• Demonstrate proficiency with products and processes.
• Apply relevant insights on customers, competitors and broader market trends to business challenges that shape a shared point of view for your team, partners and stakeholders.
• Demonstrate a solid understanding of tech, data capabilities and emerging technologies.
• Use knowledge of tech, data capabilities and emerging technologies to inform your work and help your cross-functional team move faster and navigate technical limitations in service of impactful solutions.
• Leverage a rich network of partnerships across lines of business and the organization to foster collaboration and share solutions.
• Incorporate cross-functional perspectives to bridge gaps in information and drive product strategy.
• Present work across levels and job functions using a human-centered approach.
• Integrate design frameworks, data and research insights to articulate a compelling point of view that influences strategic decision-making and direction at senior levels.

Requirements

• At least 5 years of experience in a Product Design role
• At least 5 years of experience in design and prototyping tools such as Figma
• At least 6 years of experience in a Product Design role
• At least 6 years of experience in design and prototyping tools such as Figma
• Experience working with and contributing to an established design system
• Experience collaborating with product, tech and business partners
• Experience leading design projects or teams
• Experience working in heavily regulated, data heavy problem spaces
• Capital One will not sponsor a new applicant for employment authorization for this position.

Skills

• Product Design Expertise
• Interaction Design
• Visual Design
• Service Design
• Leadership
• Human-Centered Design
• Business Acumen
• Problem-Solving
• Collaboration
• Communication
• Figma

Location

• McLean, VA
• Richmond, VA
• New York, NY

Work Type

• Full-time

Experience Level

• Manager level
• 5 years of experience
• 6 years of experience

Salary/Compensations

• McLean, VA: $164,800 - $188,100
• Richmond, VA: $149,800 - $171,000
• New York, NY: $179,700 - $205,100

Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
• Eligible for performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

About the Company

• Capital One Financial is made up of several different entities.
• Capital One Canada
• Capital One Europe
• Capital One Philippines Service Corp. (COPSSC)

Equal Opportunity

• Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
• Capital One promotes a drug-free workplace.
• Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
• If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you will provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
• For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
• Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.