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About the Role

As a Business Development Representative, you will be an integral part of the North America Sales team, collaborating with Account Executives and building your career through Aircall's Sales Career Track. This fast-paced role is an ideal entry point into SaaS sales, focusing on prospecting, qualifying potential customers, and potentially moving into an outbound closing role. We seek individuals with passion, drive, ambition, and commitment, excited by Aircall's growth trajectory and significant earning potential, including uncapped commission. This is a hybrid role based in NYC.

Responsibilities

Uncover and create well-qualified new opportunities through cold calling, email outreach, networking, and utilizing Salesforce.
Create and execute outbound campaigns (emails, calls) to book demos/meetings with relevant leads.
Research and prospect ideal customers, gathering key lead information through open-ended questions and thoughtful conversations.
Understand the business needs and buying cycle of leads, building and nurturing preliminary relationships.
Work closely with Account Executives and the sales team to accelerate the sales cycle.
Represent Aircall with integrity and professionalism, highlighting the value proposition and key selling points.
Utilize Salesforce and other tools for daily activity and process management.

Requirements

Skilled communicator with clear, direct, consultative, verbal, and written communication skills.
Experience in a customer-facing role (sales, waiting tables, bartending, retail, campus services, phone banking, or tech/SaaS company).
Team spirit mindset with a desire to continuously grow and learn.
Ability to thrive in a fast-paced, hyper-growth environment, adapting to situations calmly.
Leadership experience in campus organizations, philanthropy, or team sports is a plus.
Strong attention to detail, organizational skills, and superior time management.
Ability to be autonomous, take initiative, and own success.
Enthusiastic and positive attitude.

Skills

Cold calling
Email outreach
Networking
Salesforce
Prospecting
Lead qualification
Consultative selling
Communication skills
Time management
Organizational skills

Location

New York City, NY

Work Type

Hybrid

Experience Level

Entry-level

Salary/Compensations

$66,300—$73,500 USD (base salary, excluding bonuses/commission)

Benefits

Competitive salary package
Uncapped commission
Fast-learning environment
Entrepreneurial spirit
Strong team spirit
Work-life balance
Cosmopolite & multi-cultural mindset

About the Company

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide.
We redefine customer communications by integrating voice, SMS, WhatsApp, and AI into a seamless workspace.
Our AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro provides real-time guidance.
Headquartered in Paris with a strong North American presence in Seattle, and teams across multiple global cities.
Backed by world-class investors and driven by rapid AI innovation.
A company in motion, characterized by ambition, product-driven focus, execution, visible impact, fast decisions, and real growth.
We are customer-obsessed, data-driven, focused on delivering meaningful outcomes, and value ownership, continuous learning, and thoughtful speed.
We foster a collaborative, fast-moving environment where trust and impact matter.

Equal Opportunity

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all.
We’re working to create a place filled with diverse people who can enrich and learn from one another.
We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open.
We understand and acknowledge that we have work to do and much to learn.