Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This position supports the Deputy Director for Inspection Services, managing operations related to Inspections, Code Enforcement, and Housing Inspection. The role focuses on monitoring and evaluating operational metrics to enhance turnaround times and service delivery, managing staff training, developing policies, and advising on process improvements for the Mayor’s Office’s PermitSF initiative.

Responsibilities

• Manage support staff for all DBI Inspection Divisions: BID, CES, EID, HIS, PID
• Collaborate with Chiefs of each Inspection Division
• Analyze and refine organizational structure, develop and track policies and procedures for the coordination of support staff for Inspection Divisions to ensure efficient operation
• Monitor staff work
• Supervise Permit Tech III supervisors
• Identify process problems/issues and make recommendations for improvements
• Prepare operational reports
• Establish online customer service plan
• Serve as liaison to DBI divisions concerning all inspection services and other city department staff
• Provide centralized coordination across DBI divisions and other City departments to ensure alignment with the Mayor’s PermitSF goals
• Accelerate cross-departmental collaboration and reduce siloing by serving as a dedicated leader focused on accountability, customer experience, and consistent delivery of reforms
• Oversee user-experience improvements, including development of tracking tools and other customer-facing reforms
• Participate in Budget development
• Directs the allocation of resources to meet Department goals
• Perform other related duties as necessary.

Requirements

• Possession of a baccalaureate degree from an accredited college or university
• Four (4) years of verifiable professional experience in engineering, architect and/or administrative function related to building plan reviews, building records, or construction permitting
• Additional experience as described above may be substituted for the required degree on a year for year basis. Thirty (30) semester units or forty-five (45) quarter units equals one (1) year.
• Possession of a Juris Doctorate (J.D.) or Master's degree may substitute for one (1) year of the required professional experience.
• Two (2) years supervising Permit Technician series or equivalent.
• Master’s degree from an accredited college or university in Civil, Electrical, Mechanical, or Structural Engineering; Construction or Project Management; or related field.

Skills

• Knowledge of management and administrative techniques
• Written and oral communication skills
• Computer skills
• Problem-solving skills
• Human resources management skills
• Interpersonal skills
• Team-building skills
• Leadership skills
• Time-management skills

Location

• 49 South Van Ness

Work Type

• Temporary Exempt
• Regular

Experience Level

• Four (4) years of verifiable professional experience
• Two (2) years supervising Permit Technician series or equivalent

Education Level

• Baccalaureate degree from an accredited college or university
• Juris Doctorate (J.D.) or Master's degree
• Master’s degree from an accredited college or university in Civil, Electrical, Mechanical, or Structural Engineering; Construction or Project Management; or related field.

Salary/Compensations

• $149,656 and $190,996 annually (Range A)

Benefits

• Employee Benefits Overview

About the Company

• The Department of Building Inspection (DBI) oversees the effective, efficient, fair, and safe enforcement of City building, housing, plumbing, electrical, mechanical, and disability access codes for San Francisco’s more than 200,000 buildings.
• This position is located at 49 South Van Ness.
• The position will be in the following division: Inspection Services.

Equal Opportunity

• The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.