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About the Role

This role is a key driver of agency service, overseeing the strategic and day-to-day management of one or more client accounts. You will foster strong client relationships by ensuring marketing objectives are met with efficiency, creativity, and strategic insight, delivering client satisfaction and agency growth. You will also provide leadership and mentorship to Business Leadership team members.

Responsibilities

• Serve as a primary point of contact for assigned accounts, cultivating strong client relationships and ensuring business objectives are met.
• Act as a trusted liaison between internal departments, fostering collaboration to develop innovative, high-impact campaigns.
• Lead internal and external communications—written, virtual, and in-person—ensuring clarity, consistency, and effectiveness across all touchpoints.
• Oversee the creation of client-facing presentation materials, ensuring they align with client expectations and uphold agency standards.
• Proactively identify and pursue opportunities to expand existing client accounts or bring new business into the agency.
• Supervise and manage the execution of approved ideas and initiatives, collaborating closely with creative and production teams to bring concepts to life.
• Mentor and develop Account Executives and Assistant Account Executives, fostering professional growth and best practices in client management.
• Demonstrate confidence, strategic thinking, and sound decision-making in all aspects of account leadership.
• Anticipate and address potential internal or client relationship challenges, escalating to leadership when necessary to ensure resolution.
• Stay informed on client industries, market dynamics, and competitive landscapes, providing strategic insights that enhance client and agency success.
• Support Business Leads in financial management of accounts, overseeing budget allocations, out-of-pocket expenses, and P&L considerations as they relate to account scopes of work.
• Contribute to new business development efforts, participating in pitches, proposals, and strategic planning initiatives as needed.
• Foster a collaborative and positive work environment, championing teamwork, empathy, and a solutions-oriented approach.
• Manage workload and time pressures effectively, ensuring both personal well-being and long-term agency success.

Requirements

• 4+ years of experience in an advertising agency or related communications industry, demonstrating a strong understanding of advertising, marketing, media, creative development, production, public relations, research, and agency finance.
• Proven ability to build and maintain strong client relationships, ensuring alignment with marketing objectives and fostering long-term partnerships.
• Excellent strategic thinking and problem-solving skills, with the ability to anticipate challenges and proactively develop solutions.
• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and persuasively across internal teams, clients, and external partners.
• Demonstrated experience managing multi-disciplinary teams, ensuring seamless collaboration between creative, production, and strategy departments.
• Solid understanding of financial management principles, including budget oversight, billing processes, and P&L responsibilities for account scopes.
• Ability to lead and mentor junior team members, fostering professional growth and best practices in account management.
• Highly organized with exceptional project management skills, able to manage multiple priorities and deadlines in a fast-paced environment.
• Strong knowledge of industry trends, competitive landscapes, and emerging marketing strategies, ensuring informed decision-making and innovative solutions.
• Experience participating in new business development efforts, including client pitches, proposals, and strategic planning.

Skills

• Strategic thinking
• Problem-solving
• Verbal communication
• Written communication
• Team management
• Financial management
• Mentorship
• Project management
• Industry trend analysis
• New business development
• Client relationship management

Location

• Brooklyn, NY

Work Type

• Hybrid
• 3 days a week in office
• 2 days remote

Experience Level

• 4+ years of experience

Education Level

• Bachelor's degree in marketing, business, or a related field preferred

Salary/Compensations

• $80,000 - $95,000

Benefits

• Bonus
• Stock options
• 401(k) match

About the Company

• UnitedMasters Inc. represents the creative solutions company, Translation, and the leading software and services platform for independent creators, UnitedMasters.
• UnitedMasters enables ownership, exposure, and new paths for financial return for independent creators, while Translation helps brands leverage the power of contemporary culture to achieve transformational growth.
• Combined, UnitedMasters, Inc. is the world’s leading marketplace for cultural capital, connecting independent artists and brands to realize a future in which all creators own their future.
• Backed by Alphabet, Andreessen Horowitz, and Apple, UnitedMasters, Inc. is reimagining how brands and artists come together to tell their stories, build profitable growth, and push culture forward.

Equal Opportunity

• We are proudly diverse in our backgrounds, our accents, and our fiercely held personal passions – and you add to the
• We are, in every sense of the word, independent, and not beholden to anyone else’s agenda. So are you.