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About the Role

This internship offers the opportunity to support critical and innovative projects within Amex Digital Labs, focusing on catalyzing digital innovation and developing digital payment and financial services products. The intern will own a project contributing to the launch or evolution of digital initiatives, gaining experience in product vision, strategy, and delivery.

Responsibilities

• Own a project contributing to either the launch or evolution of digital initiatives.
• Contribute to product vision, strategy, and delivery of digital products.
• Identify customer needs, build outstanding experiences, and lead teams to launch digital products.

Requirements

• Currently enrolled in a full-time Bachelor’s degree program.
• Graduation date between December 2027 and June 2028.
• Employment eligibility to work with American Express in the United States is required.
• Company will not pursue visa sponsorship for these positions.

Skills

• Demonstrated interest in fintech, emerging digital technologies and customer focused design.
• Ability to empathize with customers, understand needs and use customer feedback to inform product decisions.
• Possesses a Growth Mindset approach, aims to think beyond the obvious, solve problems and deliver solutions.
• Consistently seeks feedback from a diverse group of colleagues and partners, demonstrating clear actions taken to respond.
• Naturally curious about how things work, flexible, and accepts ambiguity.
• Proactive and self-motivated with a desire to take ownership of tasks and drive them to completion.
• Strong analytical and creative problem-solving skills with the ability to derive insights from data and identify innovative solutions for our customers.
• Excellent communication skills, both written and verbal, to partner effectively with team-members and cross functional partners.
• Ability to translate technical requirements to non-technical audiences is a plus.
• Willingness to adapt to changing priorities and ready to tackle new challenges.

Location

• United States

Work Type

• Hybrid
• Virtual

Experience Level

• Undergraduate Intern

Education Level

• Bachelor’s degree program

Salary/Compensations

• Competitive base salaries

Benefits

• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through our Healthy Minds program
• Career development and training opportunities

About the Company

• American Express has a 175-year history of innovation, shared values, and Leadership Behaviors.
• The company is committed to backing its customers, communities, and colleagues.
• Operates with a strong risk mindset, ensuring trust, security, and service.
• Offers powerful backing with comprehensive support for holistic well-being.
• Provides opportunities to learn new skills, develop as a leader, and grow careers.
• Values colleague voices and ideas, and their impact.

Equal Opportunity

• American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
• American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
• For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
• US Job Seekers - Click to view the “ Know Your Rights ” poster.