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About the Role

The Risk Products team within Credit and Fraud Risk (CFR) enables customer-focused capabilities for Card and Non-Card products. This role involves collaborating with various teams to create analytical capabilities and solutions that minimize risk and enhance customer experience.

Responsibilities

• Defining a clear and innovative product vision, creating and executing product roadmap, and communicating thoroughly with stakeholders.
• Support development of next generation software products and solutions to solve risk management needs using latest tools and technologies.
• Collaborate with multiple risk strategy partners, technology teams and other product teams to build & iterate on products that directly impact millions of customers and prospects.
• Manage the implementation of risk products, drive global, reusable & configurable design, prioritization, rationalization/globalization, feature development, testing, integration, and product launch using low-code tools.
• Coordinating calls with cross-functional teams to help define product features, user stories, and business requirements.
• Hosting daily stand-up meetings with technology partners and resolving any issues that arise during development.
• Analyzing data to assess products’ performance and make data-driven decisions regarding the product’s future state.
• Participating in team meetings, planning sessions, building relationships, and gathering insights across business functions.
• Creating decks, product requirement documentation, and status updates for leadership.
• Sharing insights, gathering feedback, and providing recommendations to leaders through presentation or reports.
• Identify, design, and solution reusable/global components within the risk product ecosystem.
• Support discovery of current state product & create a solution to eliminate existing inefficiencies/pain points.
• Analyze end-to-end core product delivery processes to optimize operating models and produce best practice documentation for product development teams.

Requirements

• Currently enrolled in full-time bachelor’s degree program
• Bachelor’s degree candidates with an expected graduation date between December 2027 and June 2028
• Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Skills

• Demonstrated interest in digital technologies and customer-driven design
• Independent thinker who’s organized, has great attention to detail, and can multi-task
• Strong analytical, problem-solving/quantitative skills
• Willing to take risks, experiment, and share fresh perspectives
• Proficient in analytical and presentation tools, including Excel and PowerPoint
• Excellent written and verbal communication skills, and ability to present ideas clearly

Work Type

• hybrid
• virtual

Experience Level

• Intern

Education Level

• Bachelor’s degree

Salary/Compensations

• Competitive base salaries

Benefits

• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through our Healthy Minds program
• Career development and training opportunities

About the Company

• At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.
• From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
• As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
• Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Equal Opportunity

• American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
• American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
• For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
• US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster