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About the Role

We are looking for a Program Operations Manager who can turn complexity into clear, scalable systems. You’ll combine excellent project-management instincts with a builder’s mindset, creating the workflows, tools, documentation, metrics, and accountability structures that allow Convergent’s programs to operate effectively as we grow. This is not a traditional PMO role, and a PMP certification is not required. We are looking for someone who has built strong project-management skills in a startup or similarly entrepreneurial environment—someone comfortable working from a blank page, navigating ambiguity, and introducing enough structure to help teams move quickly without creating unnecessary bureaucracy.

Responsibilities

Build Convergent’s programmatic operating infrastructure. Design and continuously improve the workflows, systems, documentation, and operating rhythms that support Convergent’s programs.
Own applicant and selection operations. Build reliable, end-to-end systems for managing applicants across multiple residency and founder programs.
Define metrics and build operational dashboards. Partner with leadership and program owners to determine which information will be most useful as Convergent grows.
Manage complex, cross-functional projects. Translate organizational priorities into clear plans, owners, dependencies, and deadlines.
Improve workflows and reduce operational friction. Map current processes, identify bottlenecks and failure points, and redesign workflows to improve quality, speed, and consistency.
Build institutional knowledge. Create playbooks, standard operating procedures, templates, decision records, and other documentation that make Convergent’s ways of working visible and repeatable.
Pitch in elsewhere. You may be asked to project-manage internal initiatives, troubleshoot an emerging operational challenge, or step into a new area where stronger systems would help the team move faster.

Requirements

Approximately 4–8 years of experience in startup operations, project management, business operations, sales enablement, program operations, or a related role.
Experience managing multiple concurrent, cross-functional projects with competing priorities.
Experience building or significantly improving operational processes rather than only following established procedures.
Experience working in a fully remote or highly distributed organization, with strong habits around documentation and asynchronous communication.
Experience administering or designing systems in tools such as Notion, Asana, Coda, Smartsheet, Monday.com, or similar platforms.
Strong judgment about when to add structure, when to automate, and when a simple process is better than a complicated system.
An interest in science and technology and enthusiasm for helping ambitious research organizations succeed.
Experience with workflow automation, integrations, CRM or applicant-tracking systems, or database design is helpful but not required.

Skills

Startup or entrepreneurial organization experience
Systems building
Excellent project management
Data-driven and intellectually curious
Experienced remote collaborator
Technically curious
Detail-oriented without losing the big picture
Clear and thoughtful communicator

Location

Remote

Work Type

Remote

Experience Level

4-8 years

Salary/Compensations

$111,000 - $159,000 a year

Benefits

A rare chance to build institutional architecture for frontier science and work with some of the smartest and most talented experts from different fields
Competitive Salary: The salary range for this role is $111,000 - 159,000
Up to a 6% 401k match
Top-tier medical, dental, and vision insurance—majority of options are fully covered for you and your dependents.
Company-paid life insurance, AD&D, long- and short-term disability insurance, as well as voluntary supplemental insurance options
19 holidays (including a full week off at the end of the year—yes, we enforce it)
3 weeks PTO with tenure increases, with separate allotments for sick and parental leave
Generous fertility benefits and childcare reimbursement
Education and professional development benefits
Wellness allowance for fitness and wellness activities
Quarterly offsite team retreats and additional opportunities to meet your teammates in person

About the Company

Convergent Research is a nonprofit science studio best known for pioneering the Focused Research Organization, or FRO.
We architect pivotal infrastructure that removes bottlenecks to breakthrough scientific research.
FROs are a new operating model for science that enables rapid iteration cycles and high-throughput learning.
Convergent secures funding and provides an operational backbone for counterfactual R&D, creating space for scientists to do what they do best.
FRO teams are agile, creative, and risk-tolerant.
As Convergent’s portfolio grows, so does the complexity behind it.
We manage multiple applicant pipelines, selection processes, reviewer workflows, founder-facing programs, internal initiatives, and cross-functional projects—often all at once and across a distributed organization.
Better systems and better information can now meaningfully increase our impact.
We’re looking for someone to help build the operating infrastructure behind Convergent’s next stage of growth.
Convergent Research aims to help fill a structural gap in today’s R&D system.
We enable fundamental research that requires unusual levels of scale and coordination yet is not rapidly monetizable by industry.
We’re bringing together top talent from academia, industry, and startups to build a new model for innovative R&D.

Equal Opportunity

At Convergent Research, we are committed to creating an inclusive and diverse workplace where everyone has the opportunity to thrive.
We believe in hiring individuals based on their unique talents, not on race, color, religion, ethnicity, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other characteristic protected by law or our company policies.
We are more than a proud Equal Employment Opportunity employer.
Our goal is to foster a healthy, safe, and respectful environment where all employees are valued and treated with dignity.
Harassment of any kind is not tolerated here.