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About the Role

The Visual Specialist leads the visual efforts in the store, including maintenance, merchandising, and merchandise processing, to clearly convey the brand to customers. This role partners with the store team to achieve sales goals, recognizing the direct impact of visual presentation on sales success.

Responsibilities

• Leads and executes consistent daily product maintenance routines.
• Directs, leads, and executes campaign setups in support of marketing initiatives and product presentation.
• Executes all new product introductions from a visual presentation perspective.
• Leads the P.A.C.E. program for processing merchandise, including overseeing product receipt, processing, and merchandising.
• Partners with the Operations Manager and Inventory Specialists to maintain and educate staff on stockroom organization.
• Trains all staff members on guidelines for daily routine maintenance, merchandising, and merchandise processing.
• Ensures visual presentation reflects the brand, including straightening, down stocking, signage accuracy, prop samples, and cleaning.
• Stays informed and involved in all areas of visual presentation through daily communication with store specialists.
• Actively works to improve product knowledge and shares information with customers and the store team.
• Provides regular feedback to management regarding training, follow-up, and coaching opportunities.
• Demonstrates a strong understanding of and supports inventory accuracy.
• Checks email at least twice per shift and ensures staff commitment to timely communication.
• Drives initiatives, motivates, and inspires enthusiastic and productive behavior to provide exceptional customer service and meet company goals.
• Engages with customers to solve their organizational challenges.
• Is accountable for achieving sales goals in partnership with the store team.

Requirements

• Strong computer skills
• Understands retail is an ever-changing industry and requires flexibility in scheduling
• Must be at least 18 years of age
• The Container Store promotes a smoke-free, drug-free environment.

Skills

• Visual merchandising
• Merchandise processing
• Customer service
• Communication

Location

• In-store

Work Type

• Full-time

Experience Level

• 2-5 years merchandising experience preferred

Education Level

• College degree preferred

Salary/Compensations

• Starting at $22.00 an hour, up to $24.00 an hour.

Benefits

• Competitive health, dental, and vision plans
• 401(k) retirement savings plan with optional investment guidance
• Unique "1equals3" website for benefits information and company updates
• Competitive sick pay and PTO plan
• Basic life insurance
• Disability insurance options
• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Flexible spending accounts (FSAs)
• Parental leave policies
• Adoption and surrogacy assistance
• Fertility & maternity support program
• Paid holidays
• Gym membership discounts
• Qualified transportation benefits program
• Product discounts
• Custom spaces and services discounts
• Gift card discounts
• Pet insurance discounts
• Service awards
• Retirement gifts
• Recognition for exemplifying core principles
• Recognition for exceptional daily contributions
• Participation in Employee Resource and Affinity Groups
• Opportunities to guide community giving

About the Company

• Established in 1978, The Container Store is the leading specialty retailer of storage and organization products in the United States.
• We provide creative, multifunctional, customizable storage and organization solutions that help customers save time, save space, and improve their lives.
• We foster a culture built around our Foundation Principles.
• We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.

Equal Opportunity

• We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act.