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About the Role
Bedford Greenwich Animal Hospital is seeking a compassionate and dependable Veterinary Assistant/Receptionist to join their full-time team. This hybrid role supports both medical and client-service aspects of the hospital, offering hands-on patient care and client interaction.
Responsibilities
- Assist veterinarians and Veterinary Technicians during examinations, treatments, surgeries, and other procedures
- Safely and compassionately handle and restrain patients
- Prepare examination rooms, treatment areas, and surgical spaces
- Clean, disinfect, and sterilize equipment and hospital surfaces
- Collect blood, urine, stool, and other diagnostic samples as directed
- Assist with basic laboratory testing and diagnostic procedures
- Administer medications and treatments under the direction of the veterinary team
- Feed, bathe, walk, and provide attentive care for patients as needed
- Welcome clients and patients with warmth and professionalism
- Manage multiple phone lines and respond to client questions
- Schedule appointments and support an efficient daily workflow
- Check clients and patients in and out
- Process payments and maintain accurate client and patient information
- Communicate with pet owners regarding care instructions, treatment plans, and follow-up visits
- Maintain complete and accurate medical records
- Keep the hospital clean, organized, well stocked, and compliant with safety standards
- Collaborate with doctors, technicians, assistants, and receptionists to provide an exceptional client and patient experience
Requirements
- Previous experience in a veterinary hospital or animal-care setting preferred
- Experience assisting with patient care and veterinary procedures
- Strong customer-service and client-communication skills
- Knowledge of proper cleaning, disinfection, and sterilization practices
- Familiarity with medication administration and diagnostic equipment preferred
- Safe and compassionate animal-handling skills
- Confidence managing multiple priorities in a busy hospital
- Strong organizational skills and attention to detail
- Comfort using computers and learning veterinary practice-management software
- Ability to maintain accurate medical and client records
- Dependable, professional, and team-oriented attitude
- Genuine passion for helping pets and the people who love them
- Ability to meet the physical demands of the role, including lifting and safely handling animals
Skills
- Patient care
- Client interaction
- Animal handling
- Veterinary procedures
- Customer service
- Communication
- Cleaning and disinfection
- Medication administration
- Diagnostic procedures
- Computer proficiency
- Record keeping
- Organizational skills
Location
- Westchester
- Greenwich
Work Type
- Full-time
- Hybrid
Salary/Compensations
- $18.00–$25.00 per hour
Benefits
- Competitive pay
- 401(k) matching
- Tuition support for veterinary technician licensing
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee pet discounts
- Quarterly team bonuses
- Continuing education allowance
- State license and VTNE exam fee reimbursement
- Professional development opportunities
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Employee discount program
- Flexible Spending Account
- 529 Savings Plan
- Sick Time / Paid Time Off
- Free or discounted lab work for employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
About the Company
- Bedford Greenwich Animal Hospital is a homegrown, multi-doctor, full-service hospital serving the Westchester and Greenwich communities with high-quality medicine and personalized care.
- We are a professional yet family-oriented hospital that values teamwork, work-life balance, and the unique strengths each employee brings to the practice.
Equal Opportunity
- Diversity, equity, inclusion, and belonging are core values at Bedford Greenwich Animal Hospital and Vetcor. We are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their highest potential.