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About the Role

The Design Supervisor is responsible for training and developing the design team, driving sales, and ensuring customers have a positive sales experience through exceptional customer service and design services.

Responsibilities

• Hire and develop a dynamic and motivated design team, including performance evaluations.
• Greet store customers in a helpful manner and support store design walk-in needs.
• Maintain master store design appointment calendar and schedule design appointments.
• Develop clientele through networking, referrals, and store-generated leads.
• Provide advice on tile, wood, stone, and accessories for residential and commercial projects.
• Design and sell complete, functional, and aesthetically appealing solutions.
• Manage multiple, simultaneous customer projects through all phases with accuracy, timeliness, and follow-up.
• Communicate consistently and concisely with customers and colleagues.
• Collaborate with store leadership and employees to manage projects from inquiry to installation.
• Achieve sales and other company goals.
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices.
• Maintain Design Center and company visual standards.
• Engage in current and emerging design trends.
• Utilize design applications such as Salesforce, Online Design Appointment Scheduler, MyProject, James Martin, and HousPro.
• Participate in local professional affiliations like ASID and NKBA.
• Perform other duties as assigned.

Requirements

• Design education (BA or AA in Interior Design) or 6 years of interior design experience in lieu of education.
• Combination of education and experience equal to 6 years.
• 3-5 years of leadership or management experience.
• Knowledge of hard surface flooring preferred.
• Proficient in basic mathematical skills.
• Must be self-motivated and able to multi-task in a fast-paced environment.
• Excellent verbal, written, and interpersonal skills.
• Basic computer knowledge, including Microsoft Office suite.
• Internal candidates must have 12 months of experience in a Sr. designer position, ADM role, or higher.

Skills

• Interior design
• Sales
• Customer service
• Leadership
• Management
• Hard surface flooring knowledge
• Mathematical skills
• Self-motivation
• Multi-tasking
• Verbal communication
• Written communication
• Interpersonal skills
• Basic computer knowledge
• Microsoft Office suite
• Salesforce
• Online Design Appointment Scheduler
• MyProject
• James Martin
• HousPro

Location

• Store

Work Type

• Full-time

Experience Level

• 3-5 years leadership/management experience
• 6 years interior design experience
• 12 months Sr. designer/ADM role experience for internal candidates

Education Level

• BA or AA in Interior Design

Salary/Compensations

• $19.50 - $38.60

Benefits

• Bonus opportunities
• Career advancement opportunities
• 401k with company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Other Insurance Plans
• Paid vacation
• Paid sick time
• Paid holidays
• Personal holiday
• Paid Volunteer Time Off

About the Company

• Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
• This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.
• This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Equal Opportunity

• Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
• This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.
• This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.